Patient Services Officer

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Do your life's best work

Located on the stunning Sunshine Coast, GenesisCare Oncology have an opportunity for an energetic, efficient and professional Patient Services Officer/Medical Receptionist to join our clinic on a permanent, part-time basis. Starting at 38hours per fortnight with the possibility to increase to 60hours per fortnight. You'll provide administrative and support to Oncology staff, patients and clinicians to ensure that a high quality, professional and efficient administration service is consistently provided to patients.

More specifically, you will:
- Ensure that the centre is ready for business, booking and confirming patients' appointments- Maintain the diary and ensuring that all relevant paperwork and administrative processes are completed for appointments- Receive and organise referrals of patients & promptly take relevant action- Ensure all systems are used effectively to administer bookings- Promote a positive image of the company and foster good community relations

Benefits of joining our team:
- Internal career development opportunities globally- Qantas membership discount, gym membership discount, 12 weeks paid parental leave, Bupa discount- Learn and grow with our award-winning development programs- Free access to thousands of LinkedIn training courses- Work within a great team, with offered training and ongoing support- All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling- Great team atmosphere with charity days and lunches held

We're interested in hearing from people who have:
- Demonstrated ability in an administrative role within a busy, customer focused environment, medical preferred- Strong organisation and skills, with the ability to liaise with both internal and external stakeholders- Proven experience to work effectively both independently and in a team environment- Knowledge of patient billing systems and related Medicare funding mechanisms- Ability to use clinical administration systems, as well as Microsoft Office software- Collaborative approach in working with the wider Administration team and other internal customers, in line with the organisations’ values.

About GenesisCare

We are the largest private Oncology provider in the world, employing over 6000+ highly trained healthcare professionals and support staff across the United States, Australia, Spain and the United Kingdom, designing innovative treatments and care for people with cancer. Our dedicated teams treat more than 1 million patients annually.

People centricity is at the heart of what we do whether that person is a patient, a referring doctor, a partner or someone in our team. We aim to build culture of care that is patient focused and performance driven. Our people promise is “do your life’s best work, by always growing, having a profound human impact and making great things happen together.” If you’d like to make a difference, join us at GenesisCare.

Covid 19 Vaccination Requirement

In line with the Public Health Order, all GenesisCare employees are required to be fully vaccinated for COVID-19. To be eligible for consideration to perform work for GenesisCare, all recruits must provide evidence of vaccination and comply with the requirements of the Public Health Order prior to appointment.

GenesisCare is an Equal Opportunity Employer.