Aps5 Case Management Support Quality Officer

2 days ago

Melbourne, Australia Chandler Macleod Full time

As one of Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our
**Federal Government** client is seeking to engage an
**APS5 Case Management Support Quality **Officer on a contract for 12 months in Richmond.

**Position Overview**

**Duties & Responsibilities**:

- Conducting quality assurance and quality control activities in relation to AAT Case Management processes and decision making.
- Implementing a range of moderate to complex quality surveys.
- Providing professional and technical commentary to survey findings and improving decision making, dispute resolution practice and performance.
- Assisting in developing and implementing improvement strategies for delivering branch goals and strategic objectives.
- Supporting the Quality team in delivering a range of Quality projects, for informing and improving AAT Case Management practice.

**Key skills required for the role**:

- Previous experience in conducting Quality surveys in a human centred service environment.
- Ability to execute an agreed plan of action for specific tasks
- Attention to detail and time management skills
- Ability to provide constructive feedback
- Competence in using IT

**Desirable skills to have for the role**:

- Understanding of, and/or previous experience with NDIA/NDIS functions
- Team player
- Ability to comprehend and synthesise high volumes of information

**Mandatory Requirements**:

- Applicants must be Australian citizens.

  • Aps5 + Aps6 Complaints Officer's

    2 days ago

    Melbourne, Australia Talent International Full time

    australia melbourne contract au$55.24 - au$60.26 per hour**Opportunity** Great full time hourly rate contract opportunities for an initial 12 months, paying $55.24 + Super & $60.26 + Super with the option to extend based in either Broadmeadows or Geelong. This is your opportunity to improve Australia’s largest healthcare reform since Medicare and protect...

  • Aps5 Secretariat

    2 days ago

    Melbourne, Australia Talent International Full time

    australia melbourne contract up to au$55.24 per hour**The opportunity** Our client is a community focused federal government agency. They have an exciting opportunity available for a APS5 level Secretariat to help oversee a range of service improvement initiatives to improve frontline capability and service delivery. 12-month initial contract with...

  • Aps5 & Aps6 Regulatory Performance Officer, Systems

    4 days ago

    Melbourne, Australia Comcare Full time

    **Overview of the Team** The Regulatory Performance team supports the Regulatory Operations Group (ROG) and is responsible for conducting internal reviews and assurance activities, strategic and operational planning and reporting, maintaining an informative and effective Group intranet (ROG HUB) site, managing Comcare’s regulatory case management system,...

  • Aps5 Privacy Officer

    2 weeks ago

    Melbourne, Australia Chandler Macleod Full time

    **Location**:Richmond or Geelong **Contract Length**: 12 months contract **Rate**:$55.24 Hourly (plus super) **About the Role**: The **APS5 Privacy Officer** is a team membership position and where required, will perform work that involves team leadership responsibilities requiring the setting of priorities and allocating work to other lower-level team...

  • Aps5 Property Officer

    1 week ago

    Melbourne, Australia Talent International Full time

    **Job Details**: **Location** Melbourne **Salary** $53.63 per hour **Job Type** Contract **Ref** JO- 2208-559917 **Contact** Samuel Beckett **Posted** about 3 hours ago **The Client** Our highly valued client is a Federal Government agency, mobilizing a large workforce to deliver a major market transformation. **Role** This is an initial 12...

  • Aps5 Freedom of Information

    4 days ago

    Melbourne, Australia Talent International Full time

    **Job Details**: **Location** Melbourne **Salary** $53.63 per hour + Superannuation **Job Type** Contract **Ref** JO- 2207-559528 **Contact** Liam Lasslett **Posted** about 1 hour ago **Opportunity** Talent International are currently recruiting for multiple APS5 Freedom of Information (FOI) Action Officers to join our Federal Government client...

  • Aps6 Financial Advisors/aps5 Financial Officers

    4 days ago

    Melbourne City Centre, Australia HAYS Full time

    HAYS Melbourne is recruiting APS6 Financial Advisors and APS5 Financial Officers with Security Clearance **Your new company** Your new organisation is seeking APS6 Financial Advisors and APS5 Financial Officers with baseline security clearance to join the team. **Your new role** - Analyze and interpret financial information such as budgets and management...

  • aps5 internal review officer

    2 weeks ago

    melbourne, Australia Randstad Full time

    APS5 Internal Review Officer Location: Richmond or DandenongDuration: 12-month assignment with potential for extensionPay Rate: $55.24 per hour + superEligibility: Australian Citizenship is a mandatory requirement.About the Role:The core function of this position is to perform moderately complex to complex review work within a framework guided by...

  • Aps5 Project Officer

    7 days ago

    Melbourne City Centre, Australia HAYS Full time

    Leading Federal Government Agency **Project Officer** APS5 Project Officer role available in Federal Government. 6 months fixed-term contract, APS 5 level. Australian Citizens only. **Your new company** This Federal Government organisation is responsible for overseeing significant Australian social and political processes, including management of various...

  • Aps5 Claims

    4 days ago

    Melbourne, Australia Talent International Full time

    **Job Details**: **Location** Melbourne **Salary** Up to AU$55.24 per hour **Job Type** Full Time **Ref** BBBH86523_1678080356 **Contact** Samuel Beckett **Posted** about 2 hours ago Talent International are currently recruiting for multiple **APS5 level Claim's and Payments Integrity Officer's** to work for an Australian Federal Government...