Corporate Reception Administrator

**Introduction**:
Please note that it is a genuine requirement that this position be filled by an Aboriginal or Torres Strait Islander person in accordance with s25 of the Anti-discrimination Act 1991 (Qld).
About ATSICHS Brisbane
ATSICHS Brisbane is a not-for-profit community owned health and human services organization delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and community in our commitment to create a flourishing future and lasting legacy for them and their families.
ATSICHS Brisbane is a member of the Institute for Urban Indigenous Health (IUIH).
**Description**:
About the role
The Corporate Reception Administrator will serve as the primary contact for visitors and callers, ensuring a welcoming and professional atmosphere. This role includes managing communications, greeting guests, and coordinating various administrative tasks to support the office.
Duties
- Provide knowledgeable information about services and direct incoming calls/ queries to the appropriate departments.
- Responsible for monitoring access to building, verifying the identity of visitors, contractors, ensuring all individuals are authorised.
- Provide administrative support to Corporate Services, SMT when required.
- Monitor and manage all room booking enquires and catering requests (internal and external).
- Manage drop off and pick up requests from Corporate Services teams as well as other teams in ATSICHS Brisbane and compile weekly run sheet.
- Manage feedback and complaints with care and respect with the aim to deescalate and resolve if possible.
- Build positive relationships with Corporate Services staff and teams to support delivery of services to the wider organisation.
- Focus on customer service excellence when engaging with visitors to head office, and when assisting ATSICHS staff outside of Corporate Services.
- Maintain tidiness of corporate kitchens and training/meeting rooms.

Culture
Enjoy working in an organisation that makes a difference in the community. Join our friendly and supportive Corporate Services team that will help you grow personally and professionally.

**Benefits**:

- Starting salary of $59,248 per annum (depending on qualifications and experience) + 11.5% Super + Not for Profit Salary Packaging (Increases your take home pay).
- Permanent full-time position.
- Supportive and collaborative team of dedicated professionals.

**Skills and Experiences**:
COVID - 19 Requirements
- Immunisation history showing you have received two doses of a Covid-19 vaccine is encouraged.

Required
- Certificate III in Business Administration or proven work experience in a similar administrative role.
- Two or more years' experience in a reception/administrator/office assistant role.
- Effective interpersonal skills, including a high standard of customer service skills and professional phone manner.
- Ability to manage multiple tasks whilst prioritising workload effectively demonstrating excellent organisational skills.
- Demonstrated ability using IT equipment, such as phones, computers, printers and be familiar with relevant software and programs i.e. Outlook, Microsoft Teams.
- Ability to communicate and collaborate with other teams and individuals.

Additional Requirements
- Current National Police Check.
- Working with Children's Card (Blue Card).
- Requirement to travel across the Logan and/or Brisbane region.
- Current Drivers' Licence.

How to apply
Only successful applicants will be contacted.