Workshop Technician

7 days ago

Adelaide Region SA, Australia Miele ANZ Full time

Join a global company renowned for high quality products and service
- Generous staff discounts on Miele product
- Take on new challenges and opportunities for training and development

**Miele**

Miele's international reputation for the quality of its domestic and commercial appliances, together with its unrivalled level of service and an innovative sales strategy have placed it at the forefront of the Australian and New Zealand market. Miele’s culture, entrenched in the ideology of “Immer Besser” (Forever Better), is one of growth and commitment to continuous improvement.

We have an exciting opportunity for an experienced workshop technician to step into this position and provide an exceptional customer experience by ensuring service repairs are completed in a timely and effective manner. This position will be based in Airport Park, Adelaide.

**The Position**

The Workshop Technician works in a close knit team and is responsible for providing market leading support to customers by carrying out service repairs to product in the workshop, by ensuring service repairs are completed in a timely and effective manner.

**Responsibilities include**:

- Complete appliance conversions as necessary
- Carry out quality service repairs and provide quotations to customers for appliance repairs, where appliances have been delivered to the Workshop.
- Conduct refurbishment / repair of returned product, in an efficient manner achieving KPI targets set
- Pre-commission of new or special products
- Provide quotations for the purpose of insurance claims or assessing viability of repair
- Ad hoc tasks

**What we are looking for**
- Minimum electrical license mandatory but A grade preferred
- Forklift Licence or willingness to obtain one
- Prior experience as a fully qualified technician
- Effective troubleshooting experience
- Intermediate computer skills
- Strong communication skills
- Skilful in proper use of tools, equipment and gauges to ensure optimal use
- Ability to prioritise tasks, excellent time management skills.
- Ability to undertake physical duties including lifting, twisting, turning, standing etc.
- Exposure to domestic appliance parts and/or service industry is advantageous.

**Behaviours we cultivate at Miele**
- We take it on and make it happen
- We act as leaders
- We help others be successful

**Position Benefits**:

- A professional and friendly work environment driven by Miele's clear values and behaviours.
- Access to Miele's Employee Assistance Program (EAP)
- Access to Miele's free yearly health checks and other health initiatives
- Generous staff discounts on Miele product.

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