Front of House Receptionist/administrator

1 week ago

Surry Hills, Australia Pole Athletica Full time

**Pole Athletica: Unleash Your Potential in a World of Fitness and Creativity**
Embark on a fulfilling journey where your personal and professional growth is as important as your work. Dive into creative projects, learn from unique fitness industry experiences, and grow with our vibrant, supportive community. Here, your contributions make a difference, and your career can flourish.

Join Pole Athletica where we believe in health, wellbeing and are passionate about making exercise fun, challenging, and rewarding. As a Front of House Administrative Assistant/Receptionist, we are looking for a highly motivated and driven individual with high-level administration and customer service experience.

**Our Culture**
Pole Athletica, Australia’s pioneering Pole Fitness studio, thrives on fitness, positivity, and personal growth. We're a vibrant community, committed to joy, creativity, and boldness, offering a space where everyone's fitness journey is celebrated. We value teamwork, integrity, continuous improvement, and ownership. These are qualities we strive to develop in our staff and instructors.

**Key Responsibilities**
- Manage daily administrative and reception tasks.
- Client management and sales.
- Maintain internal and external communications.
- Assist with scheduling and liaising with instructors.
- Manage online presence, including website and social media updates.
- Generate regular reports to support studio operations.
- Assist in the creation and implementation of our studio newsletters, requiring a flair for content creation and marketing.

**Qualifications and Experience**
- Proven experience in sales, administration, and customer service.
- Proficiency in Word, Excel, G-Suite, and preferred experience with MindBody and Mailchimp.
- Exceptional written and verbal communication skills.
- Experience in managing busy reception areas.
- Proven ability to meet targets and deadlines.
- Competent in touch typing.
- Interest and skill in content creation for marketing purposes, especially in the health and wellness sector.
- First aid & CPR Certificate is desirable.

**Essential Criteria**
- Commitment to five-star customer service.
- Enjoy interacting with others and connecting with different personality types.
- Strong administrative and organizational skills with great attention to detail.
- Strong time management and ability to work efficiently under pressure.
- A resourceful professional who resolves challenges efficiently.
- An aptitude or interest in managing social media and marketing material.
- Committed to their own personal growth and opportunities for development.
- Eagerness to improve processes and contribute to the growth of the studio.
- Passionate about promoting a fit and healthy lifestyle, leading by example.
- Positive, proactive attitude and a team player.

**Salary and Working Hours**
- Competitive salary based on experience.

**- **Evening work required on Monday, Wednesday, and Thursday, totalling approximately 15 hours per week, with potential for career progression within our dynamic team.

**Application Process**

**Job Type**: Casual

**Salary**: $30.00 - $35.00 per hour

Expected hours: 15 - 20 per week

**Benefits**:

- Employee discount

Schedule:

- Evening shift

**Experience**:

- Reception/Office Administration: 1 year (required)

Work Authorisation:

- Australia (required)

Ability to Commute:

- Surry Hills, NSW 2010 (required)

Work Location: In person

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