Ndis Accounts Specialist

**Join a team that is passionate about supporting those with life challenges.**
**Who we are and what we do**

Connecting Abilities Australia Pty Ltd trading as Cocoon SDA Homes isa registeredproviderof NDISaccredited Specialist Disability Accommodation (SDA) across Australia.Together, our mission is to create an exceptional experience by understanding each Participant’s aspirations and goals and connecting them to communities through our NDIS Platinum standard accommodation.

An exciting opportunity is available for an NDIS Accounts Specialist to manage, mentor and oversee the day to day running of our national operations and provide supervision and support to a team of up to 70 admin staff and more than 600 disability support workers.

**KEY RESPONSIBILITIES**

**Key aspects of the position include (though are not limited to) the following**:
As an NDIS Accounts Specialist, you will have the following key responsibilities:

- Create invoices in Xero and send them to Plan Managers
- Claim participant funding through the NDIS portal with correct item numbers
- Understand NDIS Plans and Medical reports including OT reports
- Manual payment requests via the NDIS portal
- Understand Centrepay via Centrelink
- Create SIL Quotes and Roster of Care
- Create Schedule of Supports
- Follow up invoices with Plan Managers daily
- Follow up with any complaints
- Any other reasonable responsibilities as directed

**Skills & Experience**:
**Demonstrated Behaviors**:

- Extensive experience in a front-line management role within the disability sector.
- Willingness to affirm Cocoon Group’s Mission, vision, and values and enthusiastically advocate for us.
- Ability to engage and inspire a passionate team through the clear decision making and the provision of a supportive and collaborative management style.
- Demonstrated ability to work unsupervised as well as an effective team player with a positive can-do attitude.
- Relates well to a range of people with sound listening and problem-solving skills.
- Confident professional with strong initiative and business acumen.
- Displays emotional maturity and resilience.

**Essential Skills/Knowledge**:

- Extensive knowledge of NDIS and the disability sector.
- Well-connected in the disability sector.
- Extensive experience managing the operation of a similar business
- Experience in managing internal and external stakeholders to achieve set objectives.
- Proven organisational skills, and ability to multi-task and prioritize workloads.
- Skills in conflict resolution, change management and financial management.
- Experience in managing a team and developing a team for superior performance through attention to detail.
- Excellent written and oral skills, public speaking, and presentation capabilities.
- Outstanding interpersonal skills, flexibility, patience and ability to relate well to all levels of society that Cocoon Group interacts with.
- Proficient computer skills in Microsoft Office.

**Essential Eligibility Criteria**:

- Understand all the NDIS item numbers
- Understand STA, MTA and SDA.
- Bookkeeping or accounting qualifications and experience
- Excellent communication skills (clear and concise written and verbal communication)
- Ability to prepare reports and undertake evaluation tasks
- Well-developed skills for using technology and online reporting tools
- Critical thinking and ability to adapt to an ongoing changing environment

**Useful Experience**:

- NDIS Plan management to holistically understand NDIS Plans.

**Mandatory requirement**

Please note that the successful applicant will be required to hold or be willing to obtain a **National Disability Insurance Scheme (NDIS) clearance card, Working with Children Check, NDIS Worker Screening Check and National Police check**. You must also have the **NDIS Worker Orientation** certificate completed and have a current **Unrestricted Driving Licence**.

**We are determined to employ dedicated and caring people**

If you meet the above criteria and you’re interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you

**Only short-listed applicants will be contacted.**

**No recruitment agencies, please.