Security Supervisors

3 days ago

Redfern, Australia Australian Concert and Entertainment Security (ACES) Full time

You will be doing something different day to day in dynamic and interesting customer facing roles protecting people and places. You will focus on providing excellence in customer service, patrolling and security assets and maintaining public safety wherever you work. You will also be involved in exciting events or entertainment - the perfect combination of regular and consistent permanent roles and something new and different.

**Responsibilities and duties**:‍
- Supporting, directing, and co-ordinating small to medium sized teams, including response to incidents and emergencies
- Preparing shift operational briefs and briefing staff
- Manage and use control room technical systems and equipment including complex data entry
- Provide visitor customer service, direction, and information
- Protect physical assets, which includes regular pedestrian and vehicle patrols
- Monitor and guide the behaviour of people in places
- Observe facilities to reduce risk and maintain public safety
- Prepare general security records and reports
- Manage and provide facility access control.

**Essential Criteria**
- Customer service experience (demonstrated customer centric approach)
- Superior communication skills (both written and verbal)
- Exceptional personal presentation
- Reliability and punctuality
- Fit and healthy
- Ability to work 24/7 rotating roster (or an agreed fixed roster)
- Security License (NSW 1AC)
- First Aid Certificate (current)
- Responsible Service of Alcohol (RSA) Competency Card (current)
- NSW Drivers Licence
- White Card (or willing to obtain)
- Traffic Control and Implement Traffic Management Plan certificates (or willing to obtain)
- Fire Warden (or willing to obtain)
- SEINS (or willing to obtain)

**What ACES has to offer**
- Amazing workplaces (Sydney's best places)
- Superior career pathways and opportunities
- Training and upskilling (internal RTO)
- Convenient sites / locations
- Flexible rosters, additional work at events
- Successful growing company with diverse opportunities
- Attractive conditions.
- ACESGroup is an equal opportunity employer, committed to all forms of workforce inclusion. ACESGroup do not accept referrals from recruitment agencies. Please note that successful applicants will require a range of background, police, medical and reference checks._

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