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Sales Support Administrator

2 weeks ago

Melbourne, Australia NTT Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

Processes orders for materials or merchandise from sales staff or direct customer contact

Maintains customer files with sales contracts and other information.

Gives price quotations, completes order sheets, and checks the price and quantity of each item listed.

Distributes order sheets to respective departments.

May coordinate with departments regarding order status, shipping dates, prices, product availability, and backorders.

**Working at NTT**

Sales Support Administrators are usually employed in larger operational environments where there is enough work for two levels of sales administration. This role acts as a support function to the sales team and assists members of the sales force by performing components of sales order-related administration, e.g., quote to cash process.

**Key roles and responsibilities**:

- Contribute to operational sales effectiveness by establishing relationships with vendors and coordinating everyday interactions, queries, and general information sharing with them.
- Under close supervision, provide quotes for clients either from direct requests or on behalf of the Sales team.
- May be required to administer aspects of the purchase order process by generating, distributing, and administrating purchase orders.
- Check the quotes against raised orders to ensure that what has been ordered has been quoted and that the correct terms and conditions have been applied.
- Assist with obtaining information on the most current vendor pricing in conjunction with commercial colleagues.
- Administer general sales-related documentation through receiving, labeling, sorting, filing, and distributing as is required.
- Capture data and maintain systems as is required by the sales process and sales team.
- Provide basic/routine administrative support to the sales force when it is required.
- Use the systems and data to produce reports when necessary.

**Knowledge, skills, and attributes**
- Detail-oriented and organized
- Have the ability to work in a high paced environment
- Have good analytical skills
- Excellent communication skills both verbal and written
- Must be service-oriented and have a positive attitude to work
- Knowledge and understanding of sales processes, tools, and methodologies would be advantageous

**Academic qualifications and certifications**:

- High / Secondary School

**Experience required**:

- Experience with quoting tools would be an advantage
- Previous administration experience, particularly quote to cash processes

**Skills Summary**

Price Quotes, Sales Force Effectiveness, Sales Orders, Sales Process, Sales Support

**What will make you a good fit for the role?**

**Workplace type**:
**Equal Opportunity Employer**

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

**A career at NTT means**:

- Being part of a **global pioneer -** where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
- Being at the forefront of **cutting-edge technology -** backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
- ** Making a difference -** by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
- Being **your best self -** in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
- Having ongoing opportunities to **own and develop your career -** with a personal and professional development plan and access to the broadest learning offerings in the industry.