Supply Manager

Here at Homage, we are on a mission to change the way people access and receive their homage-care. We're a tech start-up using our smart technology to help our customers manage their care, the way they want it - recovering with grace, control & dignity. So, what will be your part in our Mission? As the Operation Manager for our "Supply" team, you'll lead the team that recruits and engages our Care Professionals (nurses & support workers). Homage's Supply Team operates as the voice and ambassador of the Care Professionals, working closely with our other operational teams to maintain top-notch quality care for our customers. If working for one of Australia's most exciting startups and enabling seniors & adults to age and recover with grace, dignity and control sounds like your dream job, we would love to hear from you **How you will contribute** Your focus will be recruiting & engaging Homage's Care Professional, aligning the team's day-to-day operations with business objectives: - Grow and maintain a world-class network of Care Professionals to meet the evolving homecare demands across Australia - Manage the end-to-end experience for Care Professionals on Homage's platform, overseeing the recruitment and ongoing engagement workstreams - Help execute and maintain best-in-class training and onboarding for Care Professionals - Drive engagement efforts with existing Care Professionals to improve our retention - Help to lead and manage the Supply Operations team, playing a key role in the team's professional development, and thereby foster a high-performing team. - Help identify and implement process improvements to meet our ambitious goals - Perform regular data analysis to understand the department's performance in detail, monitoring progress on a daily, weekly and monthly basis - Manage multiple projects simultaneously, helping to unblock barriers for the team - Work closely with other departments to achieve our goals and further improve our processes, performance and efficiency **Skills & Experience you will need** - At least 2 years of management experience within business operations, ideally within a startup environment - Experience in leading a team and/or having direct reports - Bachelor degree within Business Commerce, Business Administration, Operations Management or Supply Chain is preferred - Excellent project management skills, ability to manage multiple workstreams simultaneously and adhering to deadlines - Track record in operations, and ability to deliver in a fast-paced start-up environment - Having a results-driven mindset, and experience working across departments - Experience in data analysis, including Excel - Prior experience in making data-based decisions to improve processes would be a plus - Self-motivated, proactive, hands-on and able to work autonomously - Clear written and verbal communication skills - A positive attitude, extreme dedication, and ability to role model Homage's values **What's in it for you?** - Hybrid Work - Working from both home and our wonderful office located in the heart of the CBD - ESOP - Employee shares program so that we all own and share in the success of the dedication, care and hard work we put in - Annual Salary Reviews, alongside our modern approach to Performance Management - Regular social events - Weekly, Monthly, Quarterly & Yearly. - Employee of the Quarter rewards - Birthday celebrations - EAP - Employee Assistance Program **What's next?** We offer you the opportunity to be part of our success story Not only will you play a critical role in building a legacy in a start-up business but contribute to an organisation that truly makes a difference in the lives of many.