Account Manager

17 hours ago

Brisbane, Australia TROOCOO Pty Ltd Full time

Opportunity to work with a well known and established and reputable brand
- Hands on account management role focusing on developing customer relationships
- Competitive salary + car allowance + bonus

**About our client**:
Now owned by a top 100 ASX listed company based in Queensland, Impressu is regarded as one of the leading end to end print solutions provider in Australia. The Impressu business operates 24/6 producing high-quality, high-volume work for local, national and international delivery.

Impressu offer their clients a range of products and services which include:

- Print-on-demand service
- Printing in all formats
- Signage production
- Merchandise design and production
- Experience and advice to ensure the right paper stock and production technique for the perfect job
- Proprietary print management system for easy online ordering and design of printed items
- Warehousing, fulfilment and distribution
- Full-service bindery offering folding, trimming, saddle-stitching, perfect binding, celloglazing, drilling, shrink wrapping, laminating, wiro binding and more.

**About the role**:
As Impressu continue to innovate and lead the market in high quality printing solutions for their clients, a fantastic opportunity for an experienced Account Manager is now available to join the team in Brisbane. As the Account Manager for this highly reputable brand, you will be responsible for building new and maintaining existing relationships with customers on a daily basis.

**Other key responsibilities include**:

- Manage current and new customer relationships.
- Identify opportunities through cross and upselling to current customers on Impressu’s services.
- Manage and resolve customer issues when they arise.
- Service inbound lead enquiries.
- Seek new leads / business opportunities to grow territory and customer base.
- Work with internal cross-departmental teams to achieve customer outcomes.

**About you**:

- Previous experience in an Account Management / Sales role within a similar industry desired.
- Strong relationship building skills.
- Account management and negotiation skills with the ability to identify and convert new prospects.
- Excellent verbal and written communication skills.
- Exceptional level of motivation, self-starter, customer driven focus, time management and project management skills.
- Excellent interpersonal skills and the ability to work with people at all levels in the organisation.
- Current valid drivers’ licence.

**What Impressu can offer**:

- A financially secure and growing employer.
- Supportive team environment.
- Regular team lunches and events.
- A focus on culture.
- On-site parking.

Thank you for your interest.

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