Trainer and User Support Officer

1 week ago

Canberra, Australia Australian National University Full time

**Classification**: ANU Officer 5 (Administration)
**Salary package**: $77,399 - $84,434 per annum, plus 17% superannuation
**Terms**: Full Time, Continuing

We offer:

- Professional and collaborative work environment
- Excellent remuneration and benefits packages
- 17% Superannuation Contributions; Annual Leave Loading
- Salary sacrificing options for cars, parking, technology, childcare and more
- Christmas to New Year leave in addition to Annual Leave
- Parking on campus that is less expensive than city parking

**Purpose Statement**

The ANU Advancement office leads the development, management and coordination of advancement activities at ANU. In alignment with the University’s strategic priorities as a national institution committed to excellence in research, education and public policy development Advancement supports the University’s objectives of deepening relationships with alumni and securing long-term philanthropic income.

**Position statement**

The Trainer and User Support Officer is responsible for delivery of training and supporting ANU Advancement’s Customer Relationship Management (CRM) system users contributing to their success. This role will develop and maintain effective, professional working relationships with colleagues within Advancement and other system users across the University.

ANU values diversity and inclusion and is committed to providing equal employment opportunities to those of all backgrounds and identities.

**Application information**
- A cover letter.
- A statement addressing the selection criteria.

**Applications which do not address the selection criteria may not be considered for the position.

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