
Customer Care Consultant
23 hours ago
**Customer Care Consutlant**
- **Great career development opportunity for an ambitious person**:
- **Outstanding employee benefits + Great salary package**:
- **Newcastle Location + Monday to Friday full time hours**
We are looking for an enthusiastic inbound **Customer care consultants **to join our team of passionate customer service representatives based in **Newcastle **to provide an exceptional level of service to all customers.
**Your key responsibilities include but not limited to**:
- Inform customers of new product range and services where applicable
- Understanding customer’s sales history and proactively identifying requirements
- Ensure customer requests are actioned in a timely manner within allocated time-frames
- Take ownership in continuing and cultivating all customer interactions
**What you will need to succeed**:
- Previous experience in a high-volume call centre environment
- Outstanding customer service skills with a ‘customer first’ approach
- High attention to detail in a fast-paced environment
- Demonstrated problem solving skills
- Clear written and verbal communication skills are essential
**What’s on offer**:
- A secure career with a proud Australian company
- Competitive salary package
- Fantastic parental leave options
- Team member discounts on company products
- The opportunity to participate in the Wesfarmers Share Plan
- Access to discounted offers from corporate partners
- Ongoing career development and training
- Work in a fun and supportive team
As part of the Wesfarmers Industrial & Safety group, Blackwoods is Australia’s leading supplier of industrial and safety products. We believe in providing outstanding service to our customers through outstanding people, service, delivery and products.
**Are you ready to start your career with an Industry leader? APPLY NOW
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