Customer Care Consultant

11 hours ago

Sydney, New South Wales, Australia Weploy Full time $61,800 per year
Customer Support Consultant | Leading Property Tech Company

Locations: Sydney CBD

Salary: $61,800 + Super (flexible depending on experience)

Hours: 37.5-hour week | Rotating rosters between 9 AM – 7 PM 

Schedule: Monday–Friday

Type: Full-time, Permanent

Join a company changing the way Australians experience property

Our client is a leading property tech company, reimagining property for everyone - from first-time buyers to seasoned investors. At the heart of their success is a culture built on collaboration, high performance, and care, and they've been recognised as one of Australia's Top Workplaces.

As part of the Customer Support team, you'll be joining a purpose-driven group that delivers excellent service to both real estate professionals and consumers, helping them achieve success on every property journey.

What you'll do:
  • Handle inbound calls, chats, and emails from real estate agents and consumers
  • Troubleshoot technical issues — like uploading listings or adjusting prices
  • Investigate complex account or data transfer queries
  • Follow up with customers via outbound calls when needed
  • Log and triage requests using Zendesk, Salesforce, and MS Office
  • Collaborate across multiple teams using Slack
What makes you great:
  • You take ownership and see issues through to resolution
  • You're adaptable, resilient, and calm under pressure
  • You love solving puzzles and asking "why" to truly understand how things work
  • You communicate clearly and confidently with a professional tone
Your background might include:
  • 1+ years' experience in a similar corporate, call centre environment that is fast-paced and ever changing
  • Someone with strong technical proficiency; with proven ability to multitask, utilising multiple systems while on the phone with customers
  • Experience in real estate roles like leasing consultant, property manager, office managers or similar are highly beneficial

(Full training provided — you'll start with 4 weeks of structured learning, buddy support, and live practice before taking your first call.)

Benefits:
  • Full-time, Permanent role
  • Join a team passionate about helping Australians on their property journey
  • Excellent training and support to set you up for success
  • Genuine career progression
  • Work-life balance with flexible rosters
  • Inclusive, purpose-driven culture recognised as a top workplace

Apply now and start your career in Real Estate

  • Customer Care Consultants

    1 week ago

    Sydney, New South Wales, Australia BizCover Full time $60,000 - $90,000 per year

    BizCover who? You haven't heard of us? We dominate the SME business insurance market by having an online platform that makes comparing and buying business insurance a super easy process. Not to toot our own horn but we have been recognised in Deloitte's fast 50 companies as one of the fastest growing technology companies and Westpac's top 20 businesses of...

  • Customer Care Consultants

    1 week ago

    Sydney, New South Wales, Australia BizCover Full time $60,000 - $90,000 per year

    BizCover who?You haven't heard of us? We dominate the SME business insurance market by having an online platform that makes comparing and buying business insurance a super easy process. Not to toot our own horn but we have been recognised in Deloitte's fast 50 companies as one of the fastest growing technology companies and Westpac's top 20 businesses of...

  • Customer Care Consultant

    2 weeks ago

    Sydney, New South Wales, Australia EatFirst Full time $60,000 - $80,000 per year

    About EatFirstEatFirst is Australia and New Zealand's leading Food Management Platform, helping businesses streamline how they order and experience food at work.We're a fast-growing, tech-driven company on a mission to transform office food, from everyday catering to standing orders, pantry supplies, and beyond. With nearly two decades of local experience...

  • Customer Care Consultant

    2 weeks ago

    Sydney, New South Wales, Australia Sonova Australia Pty Ltd Full time $60,000 - $80,000 per year

    Love interacting with people and providing 5-star customer service over the phone?Want to make a difference in people's lives?Enjoy hitting targets and receiving performance bonuses?We're looking for dedicatedContact Centre/customer service professionals to join our expanding Customer Care Team.Making contact with clients through primarily outbound channels...

  • Customer Care Consultant

    2 weeks ago

    Sydney, New South Wales, Australia Sonova AG Full time $40,000 - $80,000 per year

    Love interacting with people and providing 5-star customer service over the phone?Want to make a difference in people's lives? Enjoy hitting targets and receiving performance bonuses?We're looking for dedicated Contact Centre/customer service professionals to join our expanding Customer Care Team. Making contact with clients through primarily outbound...

  • Customer Care Consultant

    4 days ago

    Sydney, New South Wales, Australia HCF Corporation Full time $60,000 - $90,000 per year

    Join an award winning contact centre at Parramatta and provide uncommon care to HCF members.About The RoleOur Member Care Consultants are instrumental in managing the member experience for HCF Members to ensure that they always receive a personal and exceptional service. Working within a contact centre to clear targets, you will be responsible for providing...

  • Customer Care Consultant

    1 week ago

    Sydney, New South Wales, Australia AMBU Full time $70,000 - $120,000 per year

    City: SydneyState:Country: AustraliaBusiness Area: Supply ChainDepartment: Warehouse Australia, ST APACEmployment Type: Full-timeAre you passionate about making a difference in the lives of others?Ambu has been bringing the solutions of the future to life since 1937. Today, millions of patients and healthcare professionals worldwide depend on the efficiency,...

  • Customer Support Consultant

    2 days ago

    Sydney, New South Wales, Australia Weploy Full time $60,000 - $80,000 per year

    Customer Support Consultant | Leading Property Tech Company Locations: Sydney CBD Salary: $61,800 + Super (flexible depending on experience) Hours: 37.5-hour week | Rotating rosters between 9 AM – 7 PM  Schedule: Monday–Friday Type: Full-time, PermanentJoin a company changing the way Australians experience propertyOur client is a leading property tech...

  • Customer Support Consultant

    14 hours ago

    Sydney, New South Wales, Australia Weploy Full time $50,000 - $80,000 per year

    Customer Support Consultant | Leading Property Tech CompanyLocations: Sydney CBDSalary: $61,800 + Super (flexible depending on experience)Hours: 37.5-hour week | Rotating rosters between 9 AM – 7 PMSchedule: Monday–FridayType: Full-time, PermanentJoin a company changing the way Australians experience propertyOur client is a leading property tech company,...

  • Customer Care Consultant

    1 week ago

    Sydney, New South Wales, Australia Ambu AS Full time $104,000 - $130,878 per year

    Are you passionate about making a difference in the lives of others?Ambu has been bringing the solutions of the future to life since 1937. Today, millions of patients and healthcare professionals worldwide depend on the efficiency, safety and performance of our single-use endoscopy, anaesthesia, and patient monitoring solutions. If you are excited by the...