Front Desk Coordinator/ Patient Coordinator

2 weeks ago

South Perth, Australia South Perth Dental Surgery Full time

**KEY DUTIES/RESPONSIBILITIES**
- Meet and greet patients, customers, suppliers and practice staff
- Manage all incoming phone calls for the practice
- Schedule patient appointments and perform follow-up confirmation communication
- Communicate bookings and patient needs with Dental staff
- Maintain practice and office supplies, including the ordering of stock
- Prepare documented treatment plans for patients
- Process payments, health insurance rebates and other claims
- Maintain patient records and other computer systems and databases
- Prepare correspondence as directed
- Coordinate marketing and finance activities as directed
- Bank reconciliations
- Opening and processing mail
- Preparing and checking fees for accuracy, including but not limited to, ensuring fees are allocated to the correct patient.

**REQUIRED SKILLS**
- Excellent communication skills
- Ability to work independently
- Well organised
- Great time management silks and ability to multi-task
- Strong knowledge of Microsoft Office
- Office administration and bookkeeping skills
- Experience as a Dental Receptionist or Dental Assistant no less than 1 year
- Knowledge of Dental 4 Windows / D4web is preferred

**Job Types**: Part-time, Casual

Pay: $30.00 - $40.00 per hour

Schedule:

- Day shift

**Experience**:

- Medical receptionist: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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