Front Office/treatment Coordinator

5 days ago

Perth, Australia Accent Dental Care Full time

**Are you looking for a new opportunity to grow personally and professionally?**

**Are you passionate about dentistry and putting a smile in someone's life?**

If yes, read on

**Front Office Coordinator/Treatment Coordinator Part-Time or Full-Time**

A great opportunity has become available to join our exceptional and experienced front office team, as we are undergoing unprecedented growth. With over 30 years of experience and being leaders in the areas of general dentistry, dental hygiene, cosmetic dentistry, tooth whitening, implants, Invisalign, facial aesthetics and injectables we are providing this opportunity to join our team, to continue our mission of providing the highest quality dental and overall care to all our patients.

We also have to replace our long-term Front Office Team Leader (after 16 years) as she is moving away.
- Part-time or Full-time position, optional Saturdays
- Opportunities to strengthen both personally and professionally
- Upskilling
- Career progression
- Job stability
- High energy and fun environment
- Opportunity for involvement in business development within the practice

**Core Responsibilities**:

- Provide excellent customer service and concierge duties on reception
- Answer phone calls, manage patient appointments and inquiries
- Productively coordinate patient appointments
- Positive, 'can do' attitude to work and all patient-related matters
- Manage recall and reactivation of patients efficiently and productively
- Be a team player to help convert optimal dental treatment by advising and educating patients about our services
- Knowledge of the dental industry is preferred
- Is a strong team player capable of working with a high level of autonomy
- Possesses excellent communication, interpersonal and conflict resolution skills in high stress situations
- Demonstrates high levels of organisational and problem-solving skills in a timely manner
- Is motivated to be a star performer and possesses the willingness to learn new skills to deliver a 5-star patient experience
- Has a happy disposition and genuine eagerness to care for others

**Position specifics**:

- Part-time or Full-time position, optional Saturdays
- individual remuneration schemes available (salary, hourly rate, bonus arrangements)
- immediate start available
- flexible working hours
- location in the CBD, easily accessible via public transport

**Job Types**: Full-time, Part-time, Permanent, Casual
Part-time hours: 9-38 per week

**Salary**: $25.00 - $40.00 per hour

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- Afternoon shift
- Day shift
- Morning shift
- Weekend availability

Supplemental pay types:

- Commission
- Performance bonus

Ability to commute/relocate:

- Perth, WA 6000: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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