Customer Experience Manager

2 weeks ago

Kwinana Town Centre, Australia Dan Murphy's Full time

Job Description

**Customer Experience Manager | Dan Murphy's Kwinana | Share your spirit**

If customer satisfaction was a competition, you’d be the winner. As one of our Customer Experience Managers, you’ll channel your engagement and entrepreneurial spirit to create tailored in store customer experiences and inspiring merchandising that keep our community returning to Dan’s

We’re looking for a passionate people leader who has a genuine desire to make better happen; for themselves and others around them through team development and trailblazing leadership. This role provides critical operational exposure across the business and the opportunity to kick start a career adventure with Dan Murphy’s.

**The ROLE**:

- Motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth
- Encourage team to invest in education and dream big about their career - because working at Dan’s is an adventure
- Lead the way with in store tasks, delivering regular coaching and mentoring to store team to inspire them to continuously improve
- Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture
- Build a culture that is centred around understanding your community, utilising customer feedback as a pillar in your decision making

**The YOU**:

- ** YOU** use initiative and intuition to understand your team and inspire them to make a difference for each other and our customers
- ** YOU** are passionate about people development and motivate others to dream big and reach their potential
- ** YOU** are no stranger to a fast-paced environment and use forward thinking in your decision making
- ** YOU** bring energy to those around you by being your authentic self and by always doing the right thing for your team, customers and community
- ** YOU** use an inspiring and collaborative approach to communication and use this to drive your team’s commitment

**How we take care of our PEOPLE**:
An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you

**We are together creators**

We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.
- #WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup_

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

  • Customer Partner

    7 days ago

    Kwinana Town Centre, Australia Chorus Full time

    **About Chorus** Chorus is a WA-based organisation with close to 1000 staff and volunteers who support seniors, people on the mental health recovery journey, and those living with a disability. Our purpose is to enable people to live the life they choose at home and in the community. We have designed a structure that focuses less on management and hierarchy...

  • Junior Barista

    5 days ago

    Kwinana Town Centre, Australia Muzz Buzz Franchising Pty Ltd Full time

    Are you looking for a fun, fast-paced environment where your energy and enthusiasm make a difference every day? Join **Muzz Buzz**, Australia’s favorite drive-through coffee business, where we’re passionate about delivering quick, high-quality service with a smile. **About the Role** As a Muzz Buzz Team Member, you’ll be the face of our iconic brand,...

  • Duty Manager

    2 weeks ago

    Kwinana Town Centre, Australia ALDI Full time $53,300 - $73,300 per year

    Company DescriptionALDI. Good Different.With roots dating back to 1913, ALDI is proud to make a real difference to people across the world by offering top quality products for low prices. ALDI first entered the Australian grocery market in 2001 and has since grown to have almost 600 stores and 8 distribution centres in 5 states.If you've ever shopped at ALDI...

  • Store Manager

    7 days ago

    Kwinana Town Centre, Australia Dan Murphy's Full time

    Job Description **Store Manager | Dan Murphy's - Kwinana | Share your passion** Dreaming big? Don’t sleep on this opportunity! We’re looking for a self motivated Store Manager who leads from the front. As one of our driven leaders you’ll share your passion with those around you and empower your team to deliver memorable experiences for our customers....

  • Customer Service Manager

    2 weeks ago

    Kwinana, Western Australia Nutrien Full time $80,000 - $120,000 per year

    Job Req Id: 26743Date: 30 Sept 2025Location:Kwinana, WA, AU, 6167Workplace Type: On-SiteCustomer Service ManagerJoin a stable, high performing CSO team for Australia's leading agribusinessA role with real purpose, supporting our customer base across WA12-month contract (with the potential for a permanent position)At Nutrien Ag Solutions, our purpose is to...

  • Supervisors

    2 weeks ago

    Kwinana Town Centre, Australia Zambrero Full time

    Supervisors at Zambrero are responsible for overseeing the daily operations of the store, ensuring the highest levels of customer satisfaction, product quality, and store presentation. This position aides in supporting store management in the day-to-day activities of the store. **Responsibilities**: - Ensure that store operations run smoothly and...

  • Pharmacy Assistant

    7 days ago

    Kwinana Town Centre, Australia Priceline Pharmacy Kwinana Full time

    Priceline Pharmacy Kwinana We are a strong and busy community pharmacy with fantastic local support. Located in a busy Shopping Centre anchored by Coles and Woolworths, our team are experienced and tend to stick around because of our work environment and supportive management team. We completed a major store rebrand four years ago and are proudly a member...

  • Full-time Sales Assistant, Kwinana, Wa

    2 weeks ago

    Kwinana Town Centre, Australia Ally Full time

    Generous Staff Discounts and Multiple Work Perks! - Fun and Collaborative Team with ongoing support! - Rewarding Career and Competitive Salary! **WHO ARE WE?** Ally Fashion is an Australian based multi-brand fast fashion destination which provides its customers with value, quality, and on-trend outfits through an enthusiastic, fun, and professional team....

  • Pharmacy Dispensing Technician

    2 days ago

    Kwinana Town Centre, Australia Priceline Pharmacy Kwinana Full time

    **Priceline Pharmacy Kwinana** We are a strong and busy community pharmacy with fantastic local support. Located in a busy shopping centre, our team are experienced and tend to stick around because of our work environment and supportive management team. We are proudly a member of Priceline Pharmacy who provides us with business support and resources so we...

  • Support Workers

    2 weeks ago

    Kwinana Town Centre, Australia Chorus Full time

    **Why work with us**: - Great work-life balance - Part-time permanent position; - Hourly rate of $29.12 - Travel time and km's paid between customers at 92 cents per km - Attractive salary packaging options (up to $15,900 per year tax-free) and an additional $2,650 for Meals and Entertainment **About Chorus** Chorus is a WA-based organisation with close...