Customer Experience Manager
5 days ago
Job Description
**Customer Experience Manager | Dan Murphy's Kwinana | Share your spirit**
If customer satisfaction was a competition, you’d be the winner. As one of our Customer Experience Managers, you’ll channel your engagement and entrepreneurial spirit to create tailored in store customer experiences and inspiring merchandising that keep our community returning to Dan’s
We’re looking for a passionate people leader who has a genuine desire to make better happen; for themselves and others around them through team development and trailblazing leadership. This role provides critical operational exposure across the business and the opportunity to kick start a career adventure with Dan Murphy’s.
**The ROLE**:
- Motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth
- Encourage team to invest in education and dream big about their career - because working at Dan’s is an adventure
- Lead the way with in store tasks, delivering regular coaching and mentoring to store team to inspire them to continuously improve
- Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture
- Build a culture that is centred around understanding your community, utilising customer feedback as a pillar in your decision making
**The YOU**:
- ** YOU** use initiative and intuition to understand your team and inspire them to make a difference for each other and our customers
- ** YOU** are passionate about people development and motivate others to dream big and reach their potential
- ** YOU** are no stranger to a fast-paced environment and use forward thinking in your decision making
- ** YOU** bring energy to those around you by being your authentic self and by always doing the right thing for your team, customers and community
- ** YOU** use an inspiring and collaborative approach to communication and use this to drive your team’s commitment
**How we take care of our PEOPLE**:
An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.
If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you
**We are together creators**
We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.
- #WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup_
Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.
-
Member Experience Lead
3 days ago
Kwinana Town Centre, Australia Revo Fitness Full timeJoin the Member Experience team at Kwinana - Casual role with genuine future career opportunities - Genuine focus on member experience & Not Sales - it's all about the Vibe! **The Opportunity** At Revo Fitness, we’re so excited to be breaking ground and bringing our one simple gym membership to **Kwinana **in Western Australia! We’re embarking on a...
-
Centre Manager
1 week ago
Kwinana Town Centre, Australia Austcorp Executive Full timeManage tenant and landlord relationships - Conduct property inspections - Based in Kwinana **The Client**: A national facility management and real estate services provider is seeking a capable manager to oversee the running and growth of this portfolio in Kwinana. **The Role**: Critical role to manage a large complex site as part of a retail portfolio in...
-
Customer Experience and Sales Representative
1 week ago
Kent Town, Australia Lusta Hair Full timeIf you’re passionate about empowering others, building meaningful connections, and being part of a rapidly growing global brand, we want to hear from you! At **Lusta Hair**, we’re creating something truly unique—a supportive and vibrant community for women experiencing hair loss, with a focus on empowerment, fun, and incredible products that change...
-
Supervisors
4 days ago
Kwinana Town Centre, Australia Zambrero Full timeSupervisors at Zambrero are responsible for overseeing the daily operations of the store, ensuring the highest levels of customer satisfaction, product quality, and store presentation. This position aides in supporting store management in the day-to-day activities of the store. **Responsibilities**: - Ensure that store operations run smoothly and...
-
Pharmacy Assistant
2 weeks ago
Kwinana Town Centre, Australia Priceline Pharmacy Kwinana Full timePriceline Pharmacy Kwinana We are a strong and busy community pharmacy with fantastic local support. Located in a busy Shopping Centre anchored by Coles and Woolworths, our team are experienced and tend to stick around because of our work environment and supportive management team. We completed a major store rebrand two years ago and are proudly a member...
-
Pharmacy Assistant
5 days ago
Kwinana Town Centre, Australia Priceline Pharmacy Kwinana Full timePriceline Pharmacy Kwinana We are a strong and busy community pharmacy with fantastic local support. Located in a busy shopping centre, our team are experienced and tend to stick around because of our work environment and supportive management team. We are proudly a member of Priceline Pharmacy who provides us with business support and resources so we can...
-
Pharmacy Assistant
24 hours ago
Kwinana Town Centre, Australia Priceline Pharmacy Kwinana Full timePriceline Pharmacy Kwinana We are a strong and busy community pharmacy with fantastic local support. Located in a busy Shopping Centre anchored by Coles and Woolworths, our team are experienced and tend to stick around because of our work environment and supportive management team. We completed a major store rebrand four years ago and are proudly a member...
-
Pharmacy Assistant
2 weeks ago
Kwinana Town Centre, Australia Priceline Pharmacy Kwinana Full timePriceline Pharmacy Kwinana We are a strong and busy community pharmacy with fantastic local support. Located in a busy Shopping Centre anchored by Coles and Woolworths, our team are experienced and tend to stick around because of our work environment and supportive management team. We completed a major store rebrand three years ago and are proudly a member...
-
Kwinana Town Centre, Australia Priceline Pharmacy Kwinana Full timePriceline Pharmacy Kwinana We are a strong and busy community pharmacy with fantastic local support. Located in a busy Shopping Centre anchored by Coles and Woolworths, our team are experienced and tend to stick around because of our work environment and supportive management team. We completed a major store rebrand two years ago and are proudly a member...
-
Kwinana Town Centre, Australia Priceline Pharmacy Kwinana Full time**Priceline Pharmacy Kwinana** We are a strong and busy community pharmacy with fantastic local support. Located in a busy shopping centre, our team are experienced and tend to stick around because of our work environment and supportive management team. We are proudly a member of Priceline Pharmacy who provides us with business support and resources so we...
