Team Facilitator

7 days ago

Kwinana Town Centre, Australia Chorus Full time

**Why work with us**:

- Great work-life balance
- Full-time permanent position;
- Hourly rate of $34.90
- Attractive salary packaging options (up to $15,900 per year tax-free) and an additional $2,650 for Meals and Entertainment
- A mobile phone for business use
- Access to our Employee Assistance Program
- Independent confidential counseling service
- Make a positive difference as a member of a passionate, collaborative team;
**About Chorus**

Chorus is a WA-based organisation with close to 1000 staff and volunteers who support seniors, people on the mental health recovery journey, and those living with a disability. Our purpose is to enable people to live the life they choose at home and in the community. We have designed a structure that focuses less on management and hierarchy and more on the things that matter - relationships, customers, and communities Our network of small local teams enables Chorus people to be more connected to each other and feel a sense of belonging.

**About the role**

We are currently looking for a **Cell Facilitator (Team Facilitator) **to join our team. This role is based in Kwinana. The purpose of this role is to inspire Cell (team) performance and connection. There is flexibility to work from home, in the office, and out supporting customers in the surrounding areas. At Chorus, all team members have a role to play in directly supporting customers. This ensures that we keep the customer at the center of everything we do.

**No day is the same and you’ll get to enjoy a variety of work which can include**:

- Providing guidance and support for Cell team members to excel and thrive in their roles
- Coordinating actions and fostering team collaboration to deliver an exceptional customer experience. Our customers are people living with disability, on the mental health recovery journey and/or seniors
- Inspiring Cell team members to take ownership of issues and share responsibility for Local performance
- Building team belonging
- Meeting your Cell Facilitator goals for time with customers
- Collaborating with your team members to deliver customer outcomes
- Fulfilling team commitments and driving your own learning and development

**These are the qualities you need for this role**:

- Team player and collaborative problem solver
- Customer centric
- Ability to communicate in a positive and effective way
- Ability to maintain a sense of calm
- Ability to adapt to different personalities and have difficult conversations when needed
- Ability to look after yourself so you can support others
- Ability to collaborate, empower and support people to develop confidence in their abilities
- A wiliness to learn new skills
- Support others to find the best solution and give people space to participate
- Experience supporting people living with disability, on the mental health recovery journey, and/or seniors
- Strong written and verbal communication skills
- Experienced in the Microsoft Office package

**Prerequisites**
- An NDIS Worker Screening Check
- Current Western Australian Drivers Licence
- Your own vehicle
- Rights to work in Australia
- Covid Vaccination

**Interested in working with us?**

**Shortlisting will commence immediately.**

Chorus isan equal opportunity employer. Applicants from a variety of cultural and linguistic origins, as well as Aboriginal and Torres Strait Islander people, LGBTQIA+ persons, and those with disabilities, are encouraged to apply.

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