Regulatory Officer, Intelligence

10 hours ago

Melbourne City Centre, Australia Department of Families, Fairness and Housing Full time

**THE ROLE**

The Regulatory Officer plays an important role in delivering the Victorian Social Services Regulator's functions under the Social Services Regulation Act 2021 (the Act) and regulatory frameworks.

The intake, triage and intelligence function at the Social Services Regulator supports the Regulator to:

- provide a consistent and timely response to contact from service users, service providers and the community
- triage matters for response by relevant teams and Schemes
- ensure information is shared with relevant authorities and peer regulators in a timely way to manage risk and support appropriate action
- translate information from our regulatory operations, sector engagement, and peer regulators into actionable intelligence, which informs and supports regulatory decisions.

This team is instrumental in building understanding of duty holders, regulated sectors, risk profiles, emerging risks and trends. As a Regulatory Officer - Intelligence, you will systematically identify, collect and analyse information to build timely, fit-for-purpose intelligence that supports the SSR's regulatory decision-making and problem-solving. You will draw on your broad knowledge of the schemes administered by the Regulator and the harms the SSR seeks to proactively address and work collaboratively with operational teams and peer regulators to share information and gather intelligence. Working in the Intake, Triage and Intelligence team, this role may undertake a range of regulatory responsibilities, including ensuring regulated entities' compliance with legislative and regulatory requirements.

**ACCOUNTABILITIES INCLUDE**
- Investigations, Child Safeguarding, Registrations, Intake, Triage or Intelligence activities.
- Lead complex, sensitive assessments and investigations of regulated entities (both proactive and responsive), negotiate resolution and - where necessary - prepare and present evidence to inform regulatory action.
- Coordinate incoming information, including incidents, referrals from peer agencies, reports of concern about service delivery from a range of stakeholders into supporting systems.
- Coordinate bespoke guidance to internal and external stakeholders regardingincident reporting practices and requirements, including the provision of training where required.

**HOW TO APPLY**

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

  • Regulatory Officer

    2 days ago

    Melbourne City Centre, Australia Department of Families, Fairness and Housing Full time

    **THE ROLE** The Regulatory Officer plays an important role in delivering the Victorian Social Services Regulator's functions under the _Social Services Regulation Act 2021_ (the Act) and regulatory frameworks. The intake, triage and intelligence function at the Social Services Regulator supports the Regulator to: - provide a consistent and timely...

  • Regulatory Officer

    6 days ago

    Melbourne City Centre, Victoria, Australia Victorian Government - Department of Families, Fairness, and Housing Full time $90,000 - $120,000 per year

    THE ROLEThe Regulatory Officer supports regulated entities' compliance with relevant legislative and regulatory obligations and assists with activities in the East, South, West and North Divisions when directed by the relevant divisional Team Leader, Regulatory Compliance and Enforcement. This includes conducting monitoring activities of regulated entities,...

  • Regulatory Officer

    2 days ago

    Melbourne City Centre, Australia Department of Justice and Community Safety Full time

    Utilise your administrative skills to provide support and advice to Regulatory Services - Two ongoing opportunities to work with a high-performing and passionate team in the Victorian Public Service - VPS Grade 2: $55,439 - $71,194 plus superannuation About the Business Unit Consumer Affairs Victoria (CAV) is Victoria's consumer regulator. Our vision is a...

  • Manager, Intelligence and Reporting

    1 week ago

    Melbourne City Centre, Australia Department of Justice and Community Safety Full time

    **Utilise your**technical expertise and leadership skills to drive the intelligence capability and report on the performance of the tobacco licensing scheme.**: - **Ongoing opportunity to work with a high-performing and passionate team.**: - **VPS Grade 6: $138,631 - $185,518 plus superannuation.** The Department of Justice and Community Safety is seeking...

  • Manager, Intelligence and Reporting

    1 week ago

    Melbourne City Centre, Australia Department of Justice and Community Safety Full time

    **Utilise your**technical expertise and leadership skills to drive the intelligence capability and report on the performance of the tobacco licensing scheme.**: - **Ongoing opportunity to work with a high-performing and passionate team.**: - **VPS Grade 6: $138,631 - $185,518 plus superannuation.** The Department of Justice and Community Safety is seeking...

  • Regulatory Officer

    2 days ago

    Melbourne City Centre, Australia Department of Justice and Community Safety Full time

    An exciting opportunity to join the Regulatory Transaction Services team within Consumer Affairs Victoria - VPSG2 classification (salary range $56,271 - $72,262) plus superannuation - Ongoing, full-time role About us Consumer Affairs Victoria (CAV) is Victoria's consumer regulator. Our vision is a fair and competitive marketplace in Victoria. The Regulatory...

  • Regulatory Officer

    2 weeks ago

    Melbourne City Centre, Australia Department of Government Services Full time

    **About us** The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and...

  • Associate Director, Risk Intelligence

    1 week ago

    Melbourne City Centre, Australia NAB Full time

    Associate Director, Risk Intelligence - Job number: 801847 - Primary position location: VIC- Melbourne CBD - Primary position location: VIC- Melbourne inner - Category: Banking & Financial Services - Category: Compliance, Regulatory Risk & Financial Crime - Work type: Fixed term Full time - Work type: Permanent Full time - Closing at: Aug 8 2025 - 23:55...

  • Associate Intelligence Analyst

    1 week ago

    Melbourne City Centre, Australia Environment Protection Authority Full time

    Grade 3 - $72,751 - $88,336 - 12 month contract - 1 FTE - Hybrid working options - 200 Victoria Street, Carlton About the organisation As Victoria's environment regulator, we set and implement environmental standards to help ensure all Victorians can enjoy clean air, healthy waterways and pollutant-free land. **Benefits of working with the EPA**: -...

  • Regulatory Officer

    2 weeks ago

    Melbourne City Centre, Australia Portable Long Service Authority Full time

    **About us** The Portable Long Service Authority (the Authority) is a self-funded statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme. The Authority plays an important role in allowing workers in...