Manager, Global Learning

**Job no**: 0057219
**Location**:Parkville
**Role type**:Full time; Continuing
**Department**:Student and Scholarly Services
**Salary**:UOM 9 - $129,154 - $134,374 p.a. plus 17% super (pro rata for part-time)
- **Lead an established, high performing team recognised for its focus on service excellence**:

- **Influence and contribute to the enhancement of global learning opportunities for students**:

- **Manage relationships across a network of partner universities globally, working collaboratively on emerging and innovative global learning experiences**

The University of Melbourne would like to acknowledge and pay respect to the Traditional Owners of the lands upon which our campuses are situated, the Wurundjeri and Boon Wurrung Peoples, the Yorta Yorta Nation, the Dja Dja Wurrung People. We acknowledge that the land on which we meet and learn was the place of age-old ceremonies, of celebration, initiation and renewal, and that the local Aboriginal Peoples have had and continue to have a unique role in the life of these lands.

**About Student and Scholarly Services**
Student and Scholarly Services (SASS) provides student administration and services from recruitment and point of enquiry to graduation. This team also delivers wellbeing and scholarly services to students and staff.

**About the Role**
As Manager, Global Learning, you will lead a high performing team responsible for the delivery of a comprehensive suite of established inbound and outbound global learning opportunities including exchange, study abroad and short-term programs. The team works collaboratively with Chancellery, academic divisions and other support teams to provide excellent service to students and institutional partners worldwide and contributes to the University’s global ambitions under the Advancing Melbourne strategic plan.

Responsibilities include:

- Lead the operational delivery of university-wide Global Learning programs, managing a high performing team in the effective delivery of global learning services to students
- Manage the administration of Australian Government mobility grant programs including the New Colombo Plan
- Lead engagement with international partners and program providers to operationalise University partnerships for the delivery of global learning programs
- Effectively manage in-scope resources, supporting staff to deliver high quality services, and work collaboratively in a multi-faceted team environment

**About You**
To be successful in this role, you will leverage extensive working experience in a similar role with advanced cross-cultural competence, presentation and interpersonal skills to provide advice, advocacy and influence in supporting senior university leaders in their decision making. You have demonstrated your ability to cultivate a safe and respectful work environment, and managing team performance, balancing the need to provide consistent service excellence and operating efficiently in a fast-paced environment. You strive for innovation and continuous improvement, and not afraid of ambiguity and thinking outside the box.

You will also have:

- Postgraduate qualifications in a relevant discipline and/or an equivalent combination of relevant experience and education/training
- Demonstrated knowledge and significant expertise in the domain of global learning, including managing a high performing team, ideally in a large-scale international education context
- Demonstrated strong experience in delivering high standards of operational services, with a focus on student experience, ideally in both ‘current student’ and ‘future student’ service environments
- To ensure the University continues to provide a safe environment for everyone, this position requires the incumbent to hold a current and valid Working with Children Check._

**About the University**
The University of Melbourne is consistently ranked amongst the leading universities in the world. We are proud of our people, our commitment to research and teaching excellence, and our global engagement.

**Benefits of Working with Us**
In addition to having the opportunity to grow and be challenged, and to be part of a vibrant campus life, our people enjoy a range of rewarding benefits:

- Flexible working arrangements, generous personal, parental and cultural leave
- Competitive remuneration, 17% super, salary packaging and leave loading
- Free and subsidised health and wellbeing services, and access to fitness and cultural clubs
- Discounts on a wide range of products and services including Myki cards and Qantas Club
- Career development opportunities and 25% off graduate courses for staff and their immediate families

**Be Yourself**
We value the unique backgrounds, experiences and contributions that each person brings to our community and encourage and celebrate diversity. First Nations people, those identifying as LGBTQIA+, females, people of all ages, with disabilities and culturally and linguistically diverse people are e