Office Manager

2 weeks ago

Campsie, Australia Green Apple Dental Care Full time

The Office Manager will be responsible for overseeing the full scope of administrative and operational duties to ensure our clinic runs efficiently and professionally. This is a hands-on leadership role requiring strong organisational skills, excellent communication, and the ability to multitask in a busy dental environment. You will work closely with the Principal Dentist and the clinical team to ensure high standards of service, patient care, and compliance.

**Key Responsibilities**
- **Practice Operations**:Oversee the day-to-day running of the clinic, ensuring all administrative and support functions operate smoothly and efficiently.
- **Team Leadership**:Supervise and support the front desk and admin team, fostering a positive work culture and encouraging teamwork, accountability, and continuous improvement.
- **Patient Coordination**:Manage appointment scheduling and patient flow, optimising the booking system to minimise wait times and enhance the patient experience.
- **HR and Staff Management**:Handle staff rostering, recruitment, onboarding, performance management, and ongoing training to support a skilled and motivated team.
- **Financial Administration**:Manage daily banking, invoicing, accounts receivable, and assist with financial reporting, ensuring accurate records and strong financial controls.
- **Compliance & Safety**:Ensure the practice complies with all relevant legislation and standards, including infection control, WHS, and privacy regulations. Maintain up-to-date documentation and reporting.
- **Procurement & Inventory**:Manage supplier relationships and oversee ordering and stock control of clinical and office supplies to ensure cost-effective purchasing and avoid stock shortages**.**:

- **Process Improvement**:Identify areas for operational improvement and implement systems and procedures that enhance workflow efficiency, patient satisfaction, and team productivity.

**About You**:

- Minimum 3 years of experience in a office/ practice management role (preferably dental or healthcare)
- Strong leadership and people management skills
- Excellent multitasking, problem-solving, and time management abilities
- Familiarity with dental practice management software
- Solid understanding of payroll, invoicing, and procurement processes
- Professional written and verbal communication skills
- A patient-focused attitude with a proactive and solutions-oriented mindset
- Qualifications in business administration or healthcare management (desirable)

Pay: $75,000.00 - $85,000.00 per year

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (preferred)

Work Location: In person

Application Deadline: 12/06/2025

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