Rostering Officer

**Job Summary**
- Exciting opportunity to work for a NFP aged care provider
- Full-Time Maximum-Term Contract (**12 months**)
- 5 days per week (50 hours per fortnight)
- $33.53 per hour + salary packaging options up to $18,550 p.a. + super

**About the Organisation**

Australian Nursing Home Foundation Limited is a leading culturally specific Not-For-Profit aged care provider in Sydney.

Our vision is to be the model provider of culturally appropriate residential and community aged care in Australia. To honour and respect our elders as family in happy, caring communities is our continuous mission.

**About the Role**

We are seeking a highly motivated and experienced Rostering Officer to join our Home Care Team.

This role will be responsible to:

- Coordinate the roster for Home Care Packages and Domestic Assistance daily.
- Ensure all shifts are filled with the right staff to meet the consumers’ needs and, where possible, their preferences.

**Key Responsibilities include, but are not limited to**:

- Maintain up-to-date records about rostering and staff in IT systems as directed.
- Maintain accurate and current information about consumers’ requirements and preferences.
- Liaise with home care advisors and consumers regarding service requirements.
- Liaise with staff regarding shifts and availability.
- Receive and manage requests for change from staff or consumers.
- Enter roster data into the IT system as directed.
- Prepare fortnightly rosters.
- Undertake day to day management of consumer visit lists/staff timesheets
- Assist with Home Care administrative tasks.
- On call duty on weekdays and weekends.

**Qualifications and Skills**
- **About the Successful Applicant**_

**Essential**:

- Fluency in written and spoken English and Chinese (Both Cantonese and Mandarin)
- Experience in roster management in an aged care/health or related setting
- Experience in, or ability to quickly acquire knowledge and skills to undertake, staff related administrative duties such as approving timesheets and processing leave requests
- Strong customer service focus and interpersonal skills
- Demonstrated ability to show attention to detail, to prioritise work and to problem solve.
- Strong administrative skills and competency using Microsoft and roster/HR management software
- Australian Citizenship / Permanent Residency
- National Police Clearance.
- Up to dated COVD-19 vaccination.

**Desirable**:

- Experience in payroll and ability to interpret an Enterprise Agreement
- Experience working with Culturally and Linguistically Diverse populations.

**About Benefits**

We offer a range of benefits including competitive pay rates, salary packaging, ongoing training and career development opportunities within the organisation. The position has the opportunity to be extended beyond 30 June 2025.

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: From $33.53 per hour

Expected hours: No more than 25 per week

**Benefits**:

- Parental leave
- Salary packaging

Schedule:

- Monday to Friday

Supplementary Pay:

- Overtime pay
- Penalty rates

**Experience**:

- roster management: 1 year (preferred)
- working in an aged care / health or related setting: 1 year (preferred)
- customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Chinese - Cantonese and Mandarin (required)

Licence/Certification:

- Covid-19 Vaccination (required)

Work Location: In person