Customer Service Advisor

3 days ago


Maribyrnong, Australia Bank of Melbourne Full time

**Join the Bank of Melbourne team in Maribyrnong**:

- **Permanent Part Time role (35 hours per week)**:

- **Great opportunity to grow your career**

**How will I help?**

We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and understand their needs. The role of Customer Service Advisor is a key customer facing position in our branch network as you will have quality conversations with our customers on a day-to-day basis, creating a stress-free, seamless experience for each person you serve.
- As a Customer Service Advisor, your role will entail: _
- Welcoming all customers that come into the branch, creating a warm and positive first impression as they enter
- Helping customers with transactional and savings banking needs
- Building strong relationships with customers
- Providing relevant banking advice to suit their situation and goals
- Referring customers onto our team of specialists when required
- Educating customers on new technologies to assist them in the future

**What’s in it for me?**

In a word, lots Over time, you will be well trained to provide general banking information and steadily turn into a banking specialist. Due to the size of our network, we are confident in providing a clear pathway for progression as a result.

In addition to this, you can expect financial benefits for being part of the Westpac team (like special banking, wealth, and insurance offers) you’ll be paid well, and supported throughout your career so you can grow as you do. You’ll also be encouraged to take part in our fun community projects as a paid volunteer.

**What do I need?**
- Strong background of face-to-face customer service, with experience handling cash quickly and accurately
- Ability to multitask in busy environments
- Able to build relationships with customers from all walks of life
- Comfortable exploring and identifying customer needs through asking the right questions and proactively contacting existing customers
- Sales or banking experience highly desirable, however we believe we can teach these skills to an individual with a can-do attitude and eagerness to learn more

**What’s it like to work there?**

Although we’re a proud part of the Westpac Group, Bank of Melbourne is a distinctive brand in its own right, with its own unique culture. We’re locals who love supporting locals, and we’re passionate about achieving our purpose of creating better futures together. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.

**Do you need reasonable adjustments during the recruitment process?**

At Westpac we are committed to providing a supportive culture and creating inclusive and accessible workplaces, branches, products and services for our customers, employees, and community.



  • Maribyrnong, Australia Bank of Melbourne Full time

    **Permanent, full-time role available at our Highpoint branch**: - **Be a part of a culture that cares for our customers, our community, and YOU**: - **Reap the benefits of working with a diverse, inclusive and vibrant team**: - **Support our customers in the moments that matter most**: - **Get things happening for our customers - and your career** As...

  • Estee Lauder

    2 weeks ago


    Maribyrnong, Australia Estee Lauder Full time

    **Description**: As one of our highly skilled beauty advisors, you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our customers. You will also like working as part of a high performing team to create impact with in-store events...


  • Maribyrnong, Australia Medibank Full time

    **You’re only human.** It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. **About the Community...


  • Maribyrnong, Australia Artisan Ornaments Full time $40,000 - $60,000 per year

    About the role We are seeking an enthusiastic and customer-focused Customer Service Representative / Online Orders Assistant to join our team at Artisan Ornaments' in Maribyrnong, Victoria.This is a contract role with the opportunity to work in a dynamic and creative environment.The role will commence on a full time basis in the first week of November until...


  • Maribyrnong, Australia First Impressions Events Full time

    **Job Summary** **LEADING MELBOURNE AGENCY SEEKING BEAUTY ADVISORS WITH RETAIL COSMETICS EXPERIENCE FOR HIGHPOINT** **FIRST IMPRESSIONS EVENTS** - First Impressions Events is a leading staffing agency providing casual promotional and counter staff to the retail beauty industry in Melbourne and Sydney._ - We are seeking staff for casual positions in Retail...


  • Maribyrnong, Australia Medibank Full time

    **Will you actively create a healthier future for tomorrow?** At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for...


  • Maribyrnong, Australia L'Occitane Australia Pty Ltd Full time $60,000 - $80,000 per year

    About L'Occitane en Provence:L'Occitane en Provence is a natural and luxurious beauty brand that is renowned worldwide. Our beauty products originate from Provence in the South of France and an emphasis on ethical and socially responsible processes has been practiced since the company was founded in 1976.L'Occitane values authenticity, respect, continuous...


  • Maribyrnong, Australia Harvey Norman Full time

    Full Time Position - Guaranteed base earnings + attractive commission - Paths for career progression with a trusted national brand Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space. The Harvey Norman **Maribyrnong** Flooring Team is seeking a passionate, customer service focused Operations Assistant...


  • Maribyrnong, Australia Dan Murphy's Full time

    **Drinks Specialist - Spirits | Dan Murphy’s Ascot Vale | Join an unbeatable team** Are you knowledgeable about spirits and love sharing that knowledge with customers? Do you have a passion for retail and growing your career? If this sounds like you, then please reach out to us to learn about how you can join Australia’s leading drinks retailer in a...


  • Maribyrnong, Australia JOHNNY BIGG Full time

    We are a fast paced, high volume men's fashion wear brand with a strong presence in the market place. We pride ourselves on good customer service and constant dedication to producing and delivering high quality men's wear. **About Us**: We are a fast paced, high volume men's fashion wear brand with a strong presence in the market place. We pride ourselves on...