Administrator

We have an opportunity for someone who is an all-rounder admin guru to join our Melbourne team based at Melbourne Airport. At this stage we are looking for the right person to join the team and be part of improving the admin space.

This role will be a 12 month contract with the possibility to extend. If you are looking for a new and exciting challenge, keep reading

**OVERALL PURPOSE OF THE JOB**

The Port Based Administrator is responsible for:
General administrative duties within the port including but not limited to office administration, finance processes and HR support

The Port Based Administrator will liaise with internal and external customers / stakeholders and assist with handling and resolving day to day administrative issues, in ground services and/or cargo operations

**PRIMARY DUTIES & RESPONSIBILITIES**
- Provide daily updates on the actual hours used versus forecast, while reviewing revenue generated and ‘clock in’ hours
- Provide timely reports compiled from various sources to ensure local and Functional Management are kept fully informed of the labour utilisation across the respective port
- Reviewing the Payroll exceptions report
- Perform office administrative support such as uniforms, ordering stationery, handling and reconciling petty cash (ensuring receipts are available for all purchases), meal vouchers etc
- Arranging repairs and service call outs as required
- Perform general finance support such as billing, invoice processing adhering to company GL codes and authority matrix, purchase orders etc
- Banking on behalf of Airline customers (Excess baggage etc)
- Assisting the business leaders with internal and external HR admin support such as recruitment support, employment offer letters, ASIC etc
- Ensure queries are dealt with in a professional and effective manner through either personally handling them or delegating to the appropriate channel, ensuring that they are resolved.
- Be proactive in stakeholder relationships, liaising with appropriate contacts including managing the relationships with head office and taking responsibility for coordinating communication and responses
- Data management functions including paper and electronic records management, setting up and managing spreadsheets and data bases, producing reports, compiling information etc
- Managing Airside vehicle registrations and ensuring that cheque requests are processed for the relevant airports.
- Any other duties as required by the business

**OH & S Responsibilities**
- Compliance with the dnata Safety and Environment Policies
- Compliance with legislative Health & Safety requirements
- Develop and maintain a positive safety culture focused on awareness and vigilance.
- Conduct work in accordance with dnata’s Health & Safety Management System;
- Follow all safety work procedures, adhering to all safety guidelines provided;
- Participate in emergency drills and/or evacuations

**ESSENTIAL CRITERIA**
- Commitment to dnata Vision, Values, behavior (Workplace Behaviour Standards) as well as Policy, Operating Procedures and EBAs
- Work in a safe manner at all times
- Strong computer acumen **with sound knowledge of Microsoft Office suite**:

- Sound organisational skills and experience in undertaking and completing several tasks concurrently, and meeting deadlines
- Strong attention to detail
- Positive attitude that is reflected in interactions within the business
- Knowledge of resource planning and rostering principles
- Good operational understanding of the airport operation
- Exposure / understanding of payroll systems (Zambion)
- An understanding of dnata’s service offering, business unit structures and associated reporting lines
- Sound interpersonal and communication skills; be able to communicate with a variety of people within the organisation.
- Exceptional written and verbal communication skills
- Exceptional attention to detail, multi-tasking skills. High standards of performance and quality
- Ability to work collaboratively and independently as well as a team member in both natural work teams and project teams
- High customer service standards that reflect in all communications with our external customers
- Ability to perform duties in pressured and stressful job situation successfully i.e. competing demands and priorities, including working any extra hours required

We are an Equal Opportunity Employer, which values diversity and inclusion. We support applicants from all backgrounds, including Aboriginal and Torres Strait Islanders, people with disabilities, people from culturally diverse backgrounds and all ages. We also have a solid focus on gender balance within the organisation and encourage women to apply.