Trainee Customer Communication Centre Specialist

5 days ago

Bibra Lake, Australia Autoleague Full time

Join Carplace in Bibra Lake as an Online Vehicle Sales Consultant and revolutionize car sales in the digital age We're seeking passionate, self-driven, tech-savvy professionals to redefine the way people buy cars. Leverage cutting-edge technology to create personalized virtual showroom experiences, guide customers through the buying journey from home, and earn competitive commissions. Carplace offers ongoing training, a supportive team, and a chance to thrive in a forward-thinking environment with a great culture. Be part of the future of automotive sales and accelerate your career at Carplace, where you can chart your success while delivering exceptional car-buying experiences from screens. Drive your career forward today

**We currently hold an inventory of 400+, with future endeavours to grow that to 700+**

**Role Expectations**:

- Outstanding communication skills and ability to provide excellent customer service.
- Handling all incoming phone calls and internet enquiries
- Engaging with customers, purchasing and selling vehicles over the phone and online and appointing customers to the showroom sales professionals.
- Highly personable with a helpful and bright phone manner
- Articulate with the ability to quickly establish rapport.
- Self-motivated with a desire to meet and exceed targets and KPI's
- Focused on continuously delivering results and exceeding customer expectations.
- Computer literate with strong accuracy and attention to detail
- Full WA Drivers Licence is required
- Previous Sales or Call Centre experience is essential.

**What's in it for YOU**:

- Fantastic career opportunity with a leading automotive group
- Nice company drive car
- In-house training provided
- Amazing company culture with a supportive management team
- Opportunities for career progression
- One day off a week
- Employee Assistance Program (EAP) access to free, confidential counselling
- Employee rewards and benefits programs

**Employment perks include**:

- Company drive car
- Monthly fuel allowance
- Weekly RDO (Includes Rotational Saturdays)
- Opportunity to earn uncapped commissions.

**Please note**: Autoleague is an Equal Opportunity Employer that embraces and values equality, cultural diversity, and inclusion. All shortlisted applicants will be required to undertake a pre-employment check including police and medical checks.

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