Claims Administrator

3 days ago

West Perth, Australia Capricorn Full time

**A great place to work**

When you join Capricorn, you become a part of something bigger than a typical company, because as a co-operative we exist to improve the lives of our Members by supporting them in building stronger businesses - not the other way around.

We are purpose-led and are committed to empowering our community to thrive. Our community includes our employees, and we know what is important to them, because we asked And here's our commitments to you:

- **Provide a diverse and inclusive workplace **- because we know how important is for everyone to be treated fairly and with respect.
- **Give you flexibility** - it's important to recognise we are all unique, and need to create work life balance.
- **Offer paid parental leave **- that supports both parent's leave and their transition back to work.
- **Create a fun environment **- our social calendar is full up with a range of different virtual and face-to-face events to keep us connected.
- **Work perks **- that our employees actually use, such as; a fantastic reward and recognition program, wellness program, additional leave purchase and so much more

**The role and what we are looking for**

We are looking for a proactive and customer service focused individual to join our established claims team. This is a permanent part-time opportunity, for 20 hours per week, with flexible working arrangements.

Some of the key responsibilities of this role include:

- Acting as the customers' first point of contact for claims support;
- Receiving a high volume of inbound phone calls and actioning calls as required;
- Managing and actioning a high volume of claim notifications and service enquiries;
- Acknowledging the receipt of claims and lodging new claims;
- Appointing relevant assessors and suppliers to claims;
- Updating claims in the system as required and ensuring relevant tasks are allocated to the Claims Officer;
- Establishing and maintaining effective working relationships with internal and external customers, and;
- Assisting the team by providing administrative support as needed.

**Who are we?**

Capricorn is a member-based financial services organisation which exists to improve the lives of over 25,000 Members across Australia and New Zealand by supporting them in building stronger automotive businesses. We provide products and services including trade credit, risk protection, equipment finance, trade events, travel services, fuel cards and more. Last financial year Member purchases exceeded $2.93 billion and Member returns exceeded $72.5 million.

**The next steps

  • Claims Administrator

    3 days ago

    Perth, Western Australia Pinnacle Insurance Brokers Pty Ltd Full time $60,000 - $90,000 per year

    Join a team where your work really mattersPinnacle Insurance Brokers is a commercial insurance brokerage that helps Australian businesses protect what matters most. We're known for being reliable, straight-talking, and professional, and we're looking for a Claims Executive who's organised, detail-focused, and takes pride in seeing things through from start...

  • Claims Administrator

    1 day ago

    Perth, Australia Marsh Full time

    **JLT Risk Solutions Pty Ltd** are a standalone business unit within the Marsh Pacific overarching business that enjoys a 95% market share cross Australia. We’ve developed a unique method to provide risk financing and management solutions for Local Government clients. JLT works with mutual funds in particular, demonstrates this ability to work innovatively...

  • Claims Assistant

    2 weeks ago

    Perth, Australia Zegel IPAE Full time

    **Full Job Description** A diverse and rewarding role offering great benefits Opportunity to develop your skills and build a career as a Claims Assistant Permanent, full-time opportunity based in Sydney CBD **THE OPPORTUNITY** As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day. You will feel great...

  • Claims Consultant

    5 days ago

    Perth, Australia HAYS Full time

    Claims Advisor - Personal Injury - Permanent Position - Perth Metro **Your new company** A great opportunity to join one of Australia’s largest general insurers. This business is all about making a difference for people and the communities. They provide support and understanding for customers in some of the most challenging times. There is an opportunity...

  • Claims Officer

    2 weeks ago

    Perth, Australia Ambrose Construct Group Full time

    Ambrose Construct Group is a growing organisation with a motivated team. We originated from insurance repairs and have expanded to provide more opportunities for our staff. We are seeking experienced trades to join our network of subcontractors in the insurance, Government, and commercial sectors. Positions Vacant We have a list of current positions...

  • Claims Assistant

    6 days ago

    Perth, Western Australia Sedgwick Australia Pty Ltd Full time $60,000 - $90,000 per year

    What you will do in your new roleYou will focus on providing outstanding service and claims administration to our Loss Adjusters. On a regular basis you will:Set up and enter new claims into the systemUpdate the system with review notes and additional inputsProcess paymentsManage communications through calls and emails to all stakeholders including the...

  • WA | Claims Coordinator

    3 weeks ago

    Perth, Australia Bay Building Group Full time

    - Entry level position. Permanent Full time position available - Work for a well-known national insurance builder based in Perth - Build your knowledge of the insurance & construction About the Company Bay Building Services is a market leader when it comes to insurance building in Australia, operating offices throughout VIC, TAS, NSW, QLD, SA, WA & ACT....

  • A&h Claims Examiner

    3 days ago

    Perth, Australia Chubb Full time

    **Your Role** The primary purpose of this role is to produce a high-quality work product on Accident & Health or Combined Insurance claims through prompt and professional contact with customers and brokers and through the effective investigation, reserving and adjustment of claims incurred by insureds. **Your Responsibilities**: - Manage a portfolio of...

  • Compensation Delegate

    1 week ago

    Perth, Australia Chandler Macleod Full time

    Strategically manage complex claims and enquires for an organisation with a rewarding purpose whilst providing vital assistance to the community. Using youre experience as a claims and customer service consultant you will also receive training to navigate a variety of policy and procedures surround the case management of veteran assistance. This a great...

  • Claims Advisor

    3 days ago

    Perth, Australia Suncorp Group Full time

    **Join Suncorp Group as a Claims Advisor and Make a Meaningful Impact!** Are you ready to be part of a team that makes a real difference in people's lives? Do you have a passion for providing exceptional customer service and driving positive outcomes? If so, we invite you to join our Perth team on a Permanent Full-Time basis as a Workers Compensation Claims...