Analyst, Coo Transformation Office

**Are you a well organised self-starter, who thrives on working in a fast paced team environment?**:

- **Are you are a strong communicator and enjoy collaborating with a wide range of stakeholders?**:

- **Are you eager to break into the delivery space and develop your budding project skills?**:

- **Are you driven to deliver excellence in a flexible and supportive workplace?**

**About your team**

**Chief Operations Office (COO) **is the engine room of the CBA Group. It is dedicated to running, improving and transforming the processes that deliver products and services to the CBA Group’s customers.

The **Strategy & Performance (S&P) **team supports the operations business to drive operational excellence and ensure we can deliver the best possible experience for our customers. This includes the end to end delivery and governance of larger strategic initiatives across our business. We are a passionate and driven team that’s treats you like family and emphasizes open communication. We work at pace and always strive for excellence, but balance this with flexibility and a little bit of fun along the way.

**About your role**

As the **COO Transformation Office Administrator, **you will working in the newly set up COO Transformation Office and supporting with the administration of WAVE, coordinating key COO TO function meetings closely with the Senior Manager COO Transformation Office as well as the PMO function and support in governing benefit realisation across COO.

**How you will make a difference**

In this role, you will work closely with the Senior Manager COO Transformation Office to ensure the administration of WAVE is kept up to date as well as holding key senior stakeholders accountable for their upkeep and input of their data.

You will play a vital role in the success of this function by supporting the tactical planning, dissemination and coordination of actions, report collation, distribution of meeting minutes and communications.

This role is a fantastic opportunity for someone with excellent communication skills, the ability to develop and maintain strong relationships, a keen eye for detail, finances and experience meeting hard deadlines to develop their delivery skills in a supportive environment.

**In this role you will**:

- Support the Senior Manager of COO Transformation Office with day-today delivery activities
- Assist with the creation and maintenance of any COO Transformation Office documentation
- Undertake administrative tasks to support the team in achieving their deadlines
- Liaise with Project Managers, stakeholders, other team members and vendors
- Assist with the creation and maintenance of project documentation
- Undertake key administrative and logistics tasks to support the team
- Collate and maintain relevant project information to support the Project Managers and Senior Project Officers to develop reporting
- Developing and preparing presentation packs
- Coordinate project meetings including distribution of papers, development of agendas, minute taking, and distributing/monitoring actions

**We are interested to hear from people who have**:

- Have exceptional organisation and planning skills
- Demonstrate excellent written and spoken communications
- Demonstrate strong interpersonal skills including experience working effectively with senior leaders and building/maintaining good networks
- Demonstrate the ability to work well in a fast paced team environment, driving a positive and efficient team culture
- Show an eagerness to learn and grow in a delivery team environment
- Is a proactive and driven self-starter
- Experience working in finance and/or operations teams is preferable but not essential

**Some of the opportunities for flexibility in this role include**:

- We believe that investing in our people is the key to our ongoing success. We have strong development planning and career coaching practices in place to support you in this role and your next.
- This role can be done remotely from any location within Australia, however experience working/building relationships virtually and proficiency with virtual tools (e.g. Microsoft Teams, Skype for Business, phone calls etc) is essential.
- Although this is a full time role, there is an opportunity to request flexible hours if this better suits your life. This includes a compressed work week, late/early start finish times, split days and weekend work. Talk to us about what is possible
- The health and safety of our people, customers and communities is our number one priority. This means that we require all of our employees to be fully vaccinated against COVID-19. Please speak to us if you have any questions about this based on your individual circumstances. _

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