Venue Manager

2 weeks ago

Canberra, Australia Mulpha Full time

**Description**:
THE OPPORTUNITY
Canberra International Golf Centre is seeking a strategic, hands-on Venue Manager to lead day-to-day operations and help shape the future of this iconic venue. This is a rare opportunity to take ownership of a multi-venue environment, inspire a dynamic team, and play a key role in the future of this great business.
**The Role**:
As a key leader at Canberra International Golf Centre, you will:
Drive exceptional guest and team experiences across all venue touchpoints.
Lead daily operations, staff management, budgeting, and service delivery.
Deliver the vision while preparing for future refurbishment and transformation.
Oversee compliance with venue development approvals, liquor licensing, and safety legislation.
Collaborate with key internal departments (HR, Marketing, Hospitality, Finance, IT).
Engage with the local community and promote repeat visitation.
Enhance revenue through innovative operations, technology, and product improvement.
Ensure operational excellence, safety, and team empowerment.
Contribute to the strategic direction of the broader business.
**About You**:
Proven leadership experience in multi-faceted venue or hospitality operations.
Strong golf and retail knowledge; PGA certification or club fitting expertise a plus.
Financial acumen in budgeting, forecasting, inventory, and labour management.
Tech-savvy with a passion for guest experience and innovation.
Strong understanding of compliance, risk, and operational safety standards.
Excellent communication, stakeholder engagement, and team-building skills.
**BENEFITS**:
We offer a supportive and fun work environment and the opportunity for professional growth through our extensive hospitality operations.
**Benefits include**:
Competitive remuneration and a fun work environment.
Generous wine and dining discounts.
Great company Perks.
Birthday leave.
Hotel and Dining Discounts.
Lifestyle Platform with 400+ retailer discounts Salary Sacrificing/Financial Education and benefits.
Career Progression/Mulpha Academy/Study Assistance.
Wellbeing Hub/Healthcare Discounts/Employee Assistance Program.
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