Support Coordinator

2 weeks ago

Sydney Western Suburbs, Australia Maple Community Services Full time

**About Maple Community Services**

Maple Community Services is a NDIS approved Disability Service Provider that facilities supports within Australia. We are a team of like-minded individuals working towards creating equal standards of living for people of all abilities.

**Why Maple Community Services**

Maple Community Services instils a progressive, fresh, and innovative workplace environment, where opportunities for creativity, individualism, and originality are plentiful. The business was founded in early 2018, making this career opening the perfect one for someone looking to grow within the organisation and make this space their own

**About you**

We are looking for a sociable and organised Support Coordinator to join the Maple team. The role involves supporting participants in understanding and implementing funded support in the NDIS plan and linking them to the appropriate services. You will be responsible for establishing and maintaining a positive relationship with the participant and stakeholders.

**Qualifications**:

- Minimum 1 year of Support Coordination experience
- Understand NDIS legislation, price guide and rules
- Ability to work independently and part of a team
- Ability to maintain a high degree of confidentiality and manage sensitive information
- Not essential, however highly regarded: relevant territory qualification
- High level of interpersonal skills, including the ability to develop and maintain relationships
- Proactive
- Ability to work under pressure
- Excellent written and verbal communication skills
- Willing to work part-time, then transition to full-time
- Intermediate in Microsoft Office
- Current driver's license.

**As the Support Coordinator, your role will include but not be limited to the following**:

- Seek new participants;
- Accept and follow up all referrals for Support Coordination;
- Implement NDIS plan including to assist in choosing preferred options;
- Assess all options for community, mainstream, informal and provider supports;
- Liaise with participants and stakeholders;
- Maintain rapport and build high quality professional relationships with participants and stakeholders;
- Report to the Directors and Support Coordination Manager; following their instructions;
- Empower participants to understand, implement and review their NDIS plans;
- Assess and obtain relevant NDIS documentation with participants during intake and in the lead up to plan reviews;
- Monitor expenditure and support participants to remain informed about their expenses;
- Request updates and specific reports by professional and health personnel as required in support of NDIS submissions;
- Use initiative to identify or predict an issue that may arise, assess and find resolutions;
- Actively maintain professional knowledge in the areas of disability, working within the NDIS guidelines.

If you're dedicated and ambitious, Maple Community Services is an excellent place to grow your career. Don't hesitate to apply.

**Salary**: $70,000.00 - $80,000.00 per year

**Benefits**:

- Employee discount
- Employee mentoring program
- Free drinks
- Free food
- Professional development assistance
- Travel reimbursement
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

**Experience**:

- Support Coordination: 1 year (preferred)

Licence/Certification:

- Driver Licence (preferred)

Work Authorisation:

- Australia (required)

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