Technical Advisor

4 days ago

Sydney Inner Suburbs, Australia Suncorp Group Full time

**High potential career development opportunity to join our growing NSW Workers Insurance business**:

- **Make a real difference providing quality outcomes for our customer and business**:

- **Sydney CBD Location**

**The Role**:
The Technical Advisor will provide technical assistance to the Claims Advisors by contributing to and driving proactive claims management. You will be responsible for supporting the Claims Advisors to make timely and appropriate decisions and ensuring claims strategy is cost effective and tailored.

You will also coach and mentor Claims Advisors to ensure sound decision making and to assist the development of legislative and regulatory knowledge and skills.

**Key responsibilities**:

- Provides specialist technical and/or professional advice for the authorisation and approval of complex claims involving analysis and experience to arrive at the correct course of action
- Increase awareness of the cost and consequence of technical decisions
- Provide technical expertise and support to ensure ongoing quality decisions and outcomes
- Actively share knowledge, advise and coach others to build and develop technical capabilities to create a ‘high performing team environment’
- Effectively interpret market information, legislative changes and performance information to identify and to act on opportunities or areas requiring improvement
- Work collaboratively with the Technical Specialist and Leader to identify development opportunities for individuals and the team

**Skills & Experience**
- Proven experience in NSW Workers Compensation
- Experience in Personal Injury Management
- Tertiary qualification in Business, Commerce or related field - Desired
- Diploma of Personal Injury Management - Desired

Employee benefits | Suncorp Group
- We believe we are at our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers._

**Advertised**: 14 Feb 2025 AUS Eastern Daylight Time
**Applications close**: 28 Feb 2025 AUS Eastern Daylight Time

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