Care Services Team Support

2 days ago

Osborne Park, Australia Home Instead Full time

Are you an administrator keen to learn and develop in the aged care sector, or an experienced aged care Carer with strong administration skills looking for your next step ready to transition to a company that values the client, the carers and encourages a relationship-based service, whilst being part a great team?

**About Us**:
Home Instead Perth North and Southwest is a national provider of high-quality in-home care for older Australians. We help with a range of personal and lifestyle needs while providing welcome companionship. We take personal responsibility for providing the best in-home care and support to meet our client's needs and we are committed to addressing the individual and national challenges of Australia's ageing population.

Our workplace culture is very important to us. We have a very approachable and supportive team and we support each other to ensure the best quality service for our clients.

**About our Coordinators and the role**:
Our Care Services Coordinators are passionate about the support we provide to our client’s, positively engaging with each individual and their families and ensuring that our support is personalised to what they want it to be.

This role works closely with our coordinator team ensuring they are supported in various administrative tasks to include:

- Answering each incoming call in a friendly, professional and knowledgeable manner.
- Assist with the administrative tasks required by other areas of the business when required.
- Communicating client and CAREGiver concerns or problems with owner’s or other staff members as appropriate.
- Coordinating daily workflow needs and priority with the Client Care Services team.
- Recognising and capturing opportunities to maintain and increase service hours and/or increase quality care.
- Supporting Approved Service Providers orders and other external purchases of good and services.
- Entering and maintaining accurate and up to date CAREGiver and Client information in the Relationship Management System (RMS).
- Maximising the integrity of the data in the RMS and use functionality to support the effective and efficient matching of CAREGivers and clients.

**Qualifications & experience**

We are looking for someone who shares our passion for providing exceptional care to our clients, previous experience of working in aged care would be advatageous

We do need you to have strong administration skills (Microsoft Office, database experience) and an excellent customer approach. Be an effective communicator (clear spoken and written) and have demonstrated problem solving skills.

The role requires you to be able to work both on your own and as part of a team, be self motivated and be able to multi task in this fast paced role.

This role is full time and will be based in our Osborne Park office for 4 days per week and in Clarkson on 1 day per week. Hours are 9am to 5pm

**How to apply**:
**Applicants should be an Australian Citizens or Permanent Australian Resident**

Please note: We will be commencing with shortlisting immediately.

We reserve the right to close the position without notice.

**Salary**: From $60,000.00 per year

**Benefits**:

- Referral program

Schedule:

- 8 hour shift
- Monday to Friday
- On call

Application Question(s):

- Do you have experience working in the aged care sector?

**Experience**:

- administration: 1 year (required)

Licence/Certification:

- Australian Drivers Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person

  • Care Team Leader

    2 weeks ago

    Osborne Park, Australia SilverChain Full time

    **Care Team Leader - North Metro** - Attractive salary packaging options - up to $18,550 tax free - Full-time permanent position **The Opportunity** We have an exciting opportunity for a Care Team Leader to join our team in our North Metro Service Centre on a full-time basis. Whilst reporting directly to the Community Care Manager, you will support and...

  • Care Team Leader

    1 week ago

    Osborne Park, Western Australia Silverchain Full time $120,000 - $180,000 per year

    Care Team LeaderAttractive salary packaging options - up to $18,550 tax freeFull-time permanent positionLeave loading paymentsOptional Salary packaged vehicleThe opportunityWe have an exciting opportunity for a Care Team Leader to join our team in Osborne Park and out in the community, on a full-time basis. Hours of work will be 7am - 3.30pm. Whilst...

  • Aged Care

    5 days ago

    Osborne Park, Australia Raffles Services Group Pty Ltd Full time

    **Southern Support Family is focused on delivering home care, home maintenance and allied health services.** **We also cater for many clients with diverse needs such as the home care package recipients, NDIS participates and those who are culturally & linguistically diverse and those in care facilities.** We are currently seeking Personal Care Assistants...

  • Home Care Support Worker

    5 days ago

    Chirnside Park, Australia Faithworks Care Services Full time

    Knowledgeable and confident supporting clients with complex behavior Knowledgeable with personal care support. Knowledgeable in cooking and meal preparation. General home cleaning - this can involve cleaning the bathroom utilities (shower, toilet, hand basin, etc.) - Support client with various needs - must be committed and responsible **Job Type**:...

  • Disability Support Worker

    2 weeks ago

    Parramatta Park, Queensland, Australia Noble Care Support Services Full time $51,000 - $83,200 per year

    We are seeking Reliable, Enthusiastic, Motivated and Professional Disability Support Worker to work in Multiple locations in Western and North Western Sydney Area.*Must have Drug and Alcohol, Complex Mental Health Experience -NDIS Sector*As a Disability Support Worker you will be required to assist people with:* Ability to manage complex mental health...

  • Aged Care

    5 days ago

    Cambridge Park, Australia Community Home Care Services Full time

    **About us** A new opportunity exists for Support Workers to join our _friendly Community Home Care Services_ team on a casual part time basis to provide services in the cambridge park area. Must speak clear english Must be able to cook Dependent on your level of experience and qualification, key responsibilities with assisting our clients may include;...

  • Disability Support Worker in Deer Park

    3 days ago

    Deer Park, Australia Elevate Support Care Full time

    About us Elevate support care is a growing team dedicated to providing NDIS services and ensuring all participants receive the quality care they deserve. Due to current circumstances, we are now seeking to hire experienced support workers to work with our dynamic, highly experienced teams. We are looking to add an experienced disability support worker to...

  • Aged Care

    1 week ago

    Mill Park, Australia Omni-Care Full time

    Are you looking for a role that is **flexible**, with fantastic **training and support **from a company that cares about their staff? Are you a Support Worker that thrives on maintaining the quality of life, dignity and independence of clients? Are you a caring and compassionate person? Then we would love to hear from you! **Your New Role** - Utilise your...

  • Female Disability Support Worker

    2 weeks ago

    Osborne Park, Australia Boutique Disability Services Full time

    Boutique Disability Services are seeking an experienced Support Worker to assist our clients based in the Canning Vale, Fremantle area. Our clients require assistance in both community engagements and in home supports between 10-15 hours per week. Potential for further support hours for the successful applicant. **About Boutique Disability** At Boutique...

  • Service Support

    2 days ago

    Osborne Park, Australia Avivo Full time

    Permanent part-time position - 22.5 hours per fortnight - Salary of $64,026 pro rata, part time plus super We are looking for a flexible dynamic team member with a positive attitude and can do spirit to join our fast past team supporting the Western Beaches area. This position requires a highly motivated individual who can prioritise incoming work while...