Care Team Leader

1 week ago

Osborne Park, Australia SilverChain Full time

**Care Team Leader - North Metro**
- Attractive salary packaging options - up to $18,550 tax free
- Full-time permanent position

**The Opportunity**

We have an exciting opportunity for a Care Team Leader to join our team in our North Metro Service Centre on a full-time basis. Whilst reporting directly to the Community Care Manager, you will support and mentor direct care staff to provide quality care to clients/carers within the Community.
- This role requires travel within the community and comes with a Mandatory Salary Packaged Vehicle._

**Key responsibilities**

Lead and manage employees to ensure best practice is followed and compliant with required policies and procedures.
- Manage and document employee performance issues.
- Lead and promote safe work culture to reduce safety incidents and loss time injury.
- Maintain inclusive and effective communication with the team to ensure employees are aware of pertinent information
- Ensure new employees have been provided with adequate knowledge of their role and responsibilities
- Respond to employee and client queries to ensure consistent and effective outcomes for the service delivery
- Allocate suitable resources and implement support plans to ensure quality care is delivered
- Document, report and action hazards and incidents to ensure safe work procedures are followed
- Ensure the integrity of client documents and reports are correct, maintained and delivered

**About you**
- An understanding of health care within a community environment..
- Well-developed communication and interpersonal skills to develop effective relationships, promote services and resolve client/staff issues.
- Decision making and problem-solving skills to innovatively manage the provision of service delivery.
- A demonstrated empathetic and flexible approach to manage the sensitivities of client and employee issues.
- Time management and organisational skills to effectively plan and prioritise work tasks.
- Knowledge of service provision, allocation and compliance with contractual obligations.
- Knowledge of manual handling principles with the ability to train others.
- A Health Qualification or Certificate III in Community Support Services in order to participate in and demonstrate personal care.

Under the

**Benefits**
- Salary packaging of up to $18,550
- Leave loading payments
- Smart phone and laptop provided to perform your work
- Options to work between home and our Osborne Park Offices
- Health Care benefits
- Social Club - discounted tickets for movies, the zoo and more (dependant on location)

Based on Silver Chain Group Policy and Government Directions, you will be required to provide evidence of vaccination against COVID-19, or evidence of a medical exemption in order to commence employment with Silver Chain.

About Silver Chain Group

At Silver Chain Group, we are proud members of the Diversity Council of Australia and our greatest strength is our people. Driven by our values of integrity, respect, trust and compassion, we aspire to create a better home care system for all Australians. With a proud history of more than 125 years, Silver Chain Group is an employer of choice and the leading provider of high-quality health and aged care in the homes and communities of more than 65,000 Western Australians every year. Join our team of more than 4,450 staff, caring for more than 105,000 clients across Australia. We’ll provide you with opportunities to help you develop and grow in your career, with training and education programs to help you achieve your goals

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