Communications Consultant

4 days ago

Melbourne, Australia AustralianSuper Full time

At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members.

**Your new role**

In this 6-month role as a Communications Consultant, you’ll be responsible for building connections, understanding, and trust with our members through clear and targeted communications about AustralianSuper's insurance products and services. Our aim is to educate and provide relevant information for our members to make informed decisions that suit their individual needs.

**Some of your key duties will include**:

- Developing and updating print and digital assets including letters, Product Disclosure Statements, forms, fact sheets and web content
- Working closely with key stakeholders and business SMEs to gather information and gain relevant approvals
- Crafting and maintaining engaging communications that service members and support regulatory and product-driven changes, and project delivery Ensuring a consistent member experience across all platforms through multi-channel communications

**What you’ll need**
- Superannuation experience, ideally within Insurance
- 5 years+ experience in Communications, relevant qualifications highly advantageous
- Extensive experience developing a wide variety of end-to-end communications, including content writing, design management, production, and distribution of communications across multiple channels
- Strong copywriting background and well-developed ability in converting technical concepts into plain language
- Well-developed problem solving, analytical and organisational skills, with a high attention to detail
- Ability to organise and prioritise own workload to deliver projects on-time and to budget Exceptional stakeholder management skills with the ability to negotiate and set expectations

**Life at AustralianSuper**

AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching, and training, as well as career opportunities across our expanding global organisation. We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we’re happy to discuss what this looks like for you.

We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms. If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know.

**What’s next**

Australian or New Zealand citizenship or Australian permanent residency status is required.
- Progress powered by purpose._

**The AustralianSuper Story
As a profit-to-member superannuation fund, AustralianSuper is run only for members, and is here to help members achieve their best possible retirement outcome. We don't pay profits or dividends to shareholders, so the money we make goes back into the fund.

We’re an organisation of talented, inspiring colleagues and passionate leaders. As we continue to grow in size and complexity, we need people who will challenge our thinking, deliver outstanding outcomes and most importantly, share in our purpose.

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