Presales Manager

As Presales Manager, you will play a key role in nurturing opportunities and ensuring the delivery of commercially compelling and technically feasible solutions to customer problems. You will act as the bridge between our sales team and delivery experts, and your strong communication skills, commercial savvy and ability to present complex concepts to a wide range of stakeholders will see you succeed. **About the role**: - Lead the planning and execution of all presales activities, managing a small team to deliver business needs efficiently - Work with the sales team and senior management to manage qualified opportunities, including customer engagement, support of solution design and estimation, and preparation of high-quality proposals and RFx responses - Provide support through early engagement on customer opportunities to position both FAIR and appropriate solutions to address customer needs - Provide sales support by leading or assisting with new or existing customer presentations - Collaborate with internal resources across the organisation to deliver insightful and informative product demonstrations - Refine and mature FAIR’s presales toolkit to ensure we can quickly, efficiently and accurately respond to customer needs **About you**: - You likely have demonstrated experience in technical presales in SAP, AWS or cloud solutions (CX/CRM, ERP, BTP, AWS would be great) - Excellent communication and relationship-building skills, with a strong understanding of the sales cycle - You have leveraged your excellent communication skills to present to groups of disparate stakeholders confidently - Your well-developed commercial acumen is evident, and you can point to your experience responding successfully to complex RFQs and RFPs - Finally, you have strong knowledge of our market and can build value propositions that resonate with our customers - Experience with team management preferred (onshore/offshore) **Our Culture**: **_ What’s most important at FAIR?_** - We live and breathe our core values of honesty, integrity, transparency and loyalty **_ What drives us?_** - Our passion for IT innovation and delivering quality customer outcomes **_ How do we operate?_** - We’re collaborative, proactive and supportive **_ What do we look for?_** - Ambition and drive in outstanding individuals who have chosen their professions out of interest and joy before anything else If this resonates with you, we should be talking Although it is important that you have the experience and background that will set you up for success in your role, we will look beyond isolated skill sets; our culture is our key to success. **About us**: - Born in Sydney, FAIR is a boutique consulting firm that partners with iconic Australian brands to create digital experiences. We love to break down complex business problems and processes to create and deliver end-to-end transformations. By prioritising the quality of our work, we are able to turn CX, digital transformation and cloud solutions into defined processes supported by best practices. **Our Philosophy**: - We strive always to be: "FAIR - to our Employees, Customers, Partners and the Community." **Benefits for you**: - Do you love to learn? Training and certifications are on us - you learn, we pay - Enjoy staying up to date and have exciting career goals? We offer a generous bonus for completing your development plan activities and upskilling - We value your dedication and give a handsome bonus for billable utilisation on customer projects - We love to have fun with our biweekly social activities, annual team getaways. We also have a fun budget for you to plan the activities - We recognise teams and individuals for their great work - You can celebrate your birthday with a day off. It’s on us - We love to give back to our communities and encourage our team to do the same. We offer four additional days off a year for community work - Paid parental leave to support you and your family during this special time - Plus, a loyalty profit share program for our fabulous team members