Region General Manager

**Job Description Summary**:
**Regional General Manager, Growth Regions (APAC, India, SSA)**

**Job Description Summary**:
GE Vernova has over a century of grid innovation experience, with the deepest domain knowledge dedicated to accelerating grid modernization and the transition to clean energy. Our “Grid Electrification Software” business is a market leader in the electric utility space and the largest provider of Grid Software and services in the industry, helping customers to accelerate and meet energy transition goals.

In this Executive Level role, you will lead the Asia Pacific (APAC), India and Sub-Saharan Africa (SSA) regional commercial and support teams and lead turnkey project delivery globally. You will be responsible for our customer engagements for these growth regions and have full ownership for achieving orders, revenue, margin and cash targets, while ensuring customer satisfaction and the growth and retention of customers. You will develop a high-performance commercial culture and drive sustainable and profitable software growth. You will be well versed at both the tactical and the strategic, establishing effective operating rhythms with daily management across Key Performance Indicator (KPI) levers. You will have exceptional business and financial acumen and be responsible for C-level customer relationships, being a trusted advisor and partner for customers while operating as the key point of executive leadership in the region. You will make customer experience a priority, creating a client focused culture that is rooted in Lean principles. As Global Turnkey leader, you will play a meaningful part helping our customers to achieve maximum value from their software investments, while also improving services productivity and utilization.

This role will directly report to Global Chief Client Officer and dotted line to Senior Vice President - Global Delivery. This role will require 50% of time spent in India (primarily Noida and Hyderabad) at a minimum.

**Essential Functions and Responsibilities**

In this role, you will lead the strategy for Transmission and Distribution customers requiring Electrification Software for their Digital Transformation journey to prove stable, reliable, and secure power to its customers.

You will lead executive-level relationships with customers and strategic partners and you will have strong focus on growing pipeline and closing deals and growing revenues based on in-depth customer strategy, market knowledge, technology, and solution expertise. You will create a vision and strategy that will motivate all customer facing teams to achieve operating goals and identify opportunities across all their present and future markets. You will need to have strong knowledge of market economics, available technologies, and competitive landscape to drive unique solutions.

As the strategic executive leader, you will:

- Ensure business goals for Orders, Revenue, Margin and cash are met, in line with GE Vernova (GEV) operating rhythm.
- Own Customer Relationships from the C-suite down, represent the entire Grid Software portfolio, and develop deep ties within customer's organization to secure business across the portfolio and to ensure executive sponsorship is valued by both organizations.
- Stay current on the customer’s business, related industry trends and practices, market conditions, competitors, as well as Grid Software priorities and growth initiatives, to provide valuable insights to the customer and GEV teams.
- Own and orchestrate a holistic strategic plan for all accounts in cluster that aligns Grid Software business strategies with the customer’s goals, objectives, needs and culture.
- Develop strategies to grow a quality pipeline of opportunities across the breadth of the Grid Software portfolio and coordinate with the Sales and Services teams to drive and convert the pipeline into profitable orders and revenue.
- Own the delivery of all Turnkey projects globally to drive safety and standard delivery implementation practices. You will be responsible for delivery metrics such as Billable Utilization, On-Time Delivery and Customer Satisfaction.
- Act as escalation point of contact to assist, facilitate, and advocate for both GEV and the customer to help navigate each other’s organization and to balance the value of the relationship and solve business problems through consultative approach.
- Act as a central point of contact, ensure Grid Software teams are aware of strategic imperatives and support issue resolution with leadership, especially in cross functional work, leveraging VOC and external messaging.
- Leverage standard work, operational data, and metrics to monitor the health of the customers relationship, alignment with Grid Software priorities, and overall growth and profitability of the account. Bring operational rigor in forecasting and commercial & delivery processes, driving continuous improvement.
- Identify opportunities to enable global a