Regional General Manager

REGIONAL GENERAL MANAGER – MELBOURNE CBD
Mantra 100 Exhibition | Urban Apartments Melbourne on Elizabeth | Adelphi Hotel
An exciting leadership opportunity is now available for a
Regional General Manager
to oversee three distinctive properties in the heart of Melbourne's CBD:
Mantra 100 Exhibition
– 75-room property with spacious one- and two-bedroom apartments
Urban Apartments Melbourne on Elizabeth
– 35-room apartment-style accommodation
Adelphi Hotel
– an iconic 34-room boutique hotel on Flinders Lane, renowned for bold design and unforgettable guest experiences
With support from
1834 Hotels
, a leading Australian hospitality management group, this role offers the chance to manage a diverse portfolio, lead motivated teams, and work closely with apartment owners as part of our strata-titled properties.
The Role
We are seeking a highly experienced and hands-on Regional General Manager to drive performance across all three properties. You will bring proven expertise in accommodation management, revenue generation, financial performance, owner relations, and guest service.
You will be responsible for:
Overseeing daily operations across all three properties, ensuring service and presentation excellence
Leading, developing and mentoring multi-site teams to deliver consistent guest satisfaction
Managing financial performance including budgeting, forecasting, P&L accountability, and cost controls
Building and maintaining strong, professional relationships with apartment owners and body corporate representatives, including clear and regular communication
Acting as the primary liaison for strata-titled property stakeholders, ensuring transparency, trust and alignment of interests
Driving sales, local engagement, and market growth in Melbourne's competitive CBD environment
Ensuring compliance with Work Health & Safety and company policies
What You'll Need to Succeed
To excel in this role, you will demonstrate:
Extensive experience in senior hotel leadership roles, ideally across multi-site or strata-titled properties
Strong financial acumen with a proven track record in revenue management, budgeting, and cost control
Excellent communication and stakeholder engagement skills, particularly with apartment owners and corporate partners
Strong leadership ability to inspire, guide and manage teams across multiple sites
Knowledge of hotel systems including PMS (RMS preferred), Channel Management, and accounting software
A proactive, detail-oriented approach to operations and guest experience delivery
A clear commitment to compliance, safety, and operational standards
Why Join Us?
This is a rare opportunity to lead three diverse and high-profile Melbourne CBD properties, supported by the expertise of 1834 Hotels' national team. You'll enjoy autonomy to drive results while having access to professional development opportunities, competitive benefits, and the chance to make a lasting impact in one of Australia's most dynamic hotel markets.
How to Apply
All applications are to be submitted via
SEEK
.
For any confidential enquiries about the role, please reach out to:
Oliver Hanson – Director of Asset Performance, 1834 Hotels
[emailprotected]
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Your application will include the following questions:
Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Regional General Manager? How many years' experience do you have with forecasting for businesses? How many years of people management experience do you have? Have you worked in a role which requires a sound understanding of OH&S/WHS?
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