Head of Product and Pricing

BE THE DIFFERENCE
At AIA we don’t simply believe in being ‘the best’. We believe in better - because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.

The opportunity:
The AIA Health team are currently sourcing a Head of Product and Pricing to join their team in Melbourne. The successful incumbent will lead and set the strategic direction for the Product and Pricing team for AIA Health. Furthermore, you will work collaboratively with AIA Vitality, AIA Retail and Group business to bring the Life, Health & Wellbeing proposition to life.

To do this successfully you will:

- Lead a multi-disciplinary team dedicated to providing robust analysis, intellectual thought leadership, accurate forecasting and developing improved business capability
- Design, Develop, Enhance and communicate the product strategy across Health, AIA Health and AIA Distribution teams and AIA Vitality, for new business and in force
- Identify new market opportunities, lead development of new product propositions to enter new markets (ie Corporate PHI, International Health Cover)
- Maintain a strong focus on product innovation, leveraging integration with AIA Vitality to drive behavioural outcomes, improved claims experience and lapses
- Manage the performance of the in-force and new business products to achieve key business goals (i.e. gross margin, retention)
- Lead the product team to design and position new products and enhance existing products ensuring the design is consistent with AIA philosophy including:

- Customer led
- Innovatively enhance current benefit designs for key strategic clients
- Focus on sustainability (through sensible risk assessments of product terms) to improve claims experience and support business growth
- Collaborate with the Distribution teams, Health Leadership teams and appointed actuary to prepare & present product changes to internal stakeholders and key strategic clients
- Strike the right balance between competitive product offerings and potential risks
- Ensuring all regulatory requirements are met
- Experience working within a senior leadership role in the life or health insurance industry
- Tertiary or Postgraduate qualifications in business discipline or similar
- An excellent understanding of the key drivers of health insurance businesses, and of wellness offerings in Australia Excellent analytical and problem-solving skills, effective communication skills and attention to detail
- Strong leadership experience
- Exceptional negotiation, communication and relationship building skills
- The ability to recognise, analyses and solve problems.

Why choose AIA:
At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.
- Access our training and development to build on your current skills
- Career development through internal mobility opportunities
- Work for a business helping millions of Australians and make a difference to someone’s life everyday
- Access additional leave days a year to recharge and refresh yourself
- Enjoy wonderful Health and Wellbeing initiatives that support you
- Work with supportive and inclusive managers
- Flexible working arrangement

At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group - it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives. We are proud that this difference has been recognised in the 2024 ANZIIF awards by being named Life Insurance Company of the Year.

AIA is different. Are you?