Medical Receptionist

3 days ago

Bowral, Australia Walker St General Practice Full time

**_We aim to inspire & empower our community to achieve their peak health._**
- We strive to provide quality service.
- We pursue excellence and efficiency every day.
- We invite collaboration and teamwork.
- We care about our community.
- **Medical Receptionist**

We are looking for an experienced Medical Receptionist/Administrator to join our close-knit team. You will be a valued member and will work closely with the practice manager, other receptionists, doctors and nurses within our team.

Are you a good team player and have great attention to detail? Are you friendly and like helping people? Multi-tasking comes easily to you? If this sounds like you, then please get in touch ASAP

**Roles & Responsibilities**:
- Provide a professional customer-centric service to all persons arriving at our Practice.- Answering and screening call in a timely, courteous and professional manner. Triage calls where necessary.- Provide high-quality administrative support to our doctors and nurses.- Managing doctors’ appointment books effectively and with detail.- Processing payments and attending to Medicare/work cover and insurance billing.- Assisting with the smooth running of our vaccination clinics.-
- Work closely with the Practice Manager to implement process and system improvements.- Comply with the privacy and confidentiality principles.- A minimum of 12 months of medical reception/secretarial experience.- Strong knowledge of Best Practice software.- The ability to communicate clearly & effectively with patients and the clinical team.- Work cooperatively and pro-actively with other team members and management to continually improve our patient service - you must be a team player.- Have an eye for detail and desire for things to be accurate and complete.- A positive and mature approach with a genuine desire to assist.- Prioritisation skills and ability to meet deadlines.

**Job type**: Casual/Part-time. Approximately 18 hours per week with flexibility for more hours.

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