Medical Receptionist

2 days ago

Bowral, New South Wales, Australia United Medical Services Full time $60,000 - $80,000 per year

We are looking for a warm, professional, and highly organised Medical Receptionist to join our newly established General Practice and consulting clinic. As a newer and currently quieter clinic, this role offers a unique opportunity to grow with the practice from the ground up. You'll enjoy a calm and supportive environment while helping us build strong relationships with our growing patient base.

Key Responsibilities

  • Greet patients and visitors warmly and professionally, both in-person and over the phone
  • Manage appointment scheduling, rescheduling, and reminders via phone and online systems
  • Register new patients and update existing records in the clinic's EMR (Best Practice)
  • Verify Medicare and private insurance details, and process billings accurately
  • Process patient payments, issue receipts, and reconcile daily transactions
  • Liaise with GPs, nurses, and allied health professionals to coordinate care
  • Monitor and respond to communications including emails, faxes, and phone messages
  • Maintain confidentiality and comply with privacy and health regulations
  • Keep the reception and consulting rooms clean and welcoming
  • Support administrative tasks such as ordering office supplies
  • Training will be provided for the right candidate

Qualifications & Skills

  • Previous experience in a GP clinic or medical setting preferred
  • Proficiency in medical software (e.g., Best Practice)
  • Good understanding of Medicare and private health insurance billing
  • Excellent communication and customer service skills
  • Ability to multitask effectively in a clinical environment
  • High attention to detail and strong organisational abilities
  • Reliable, punctual, and able to work independently and collaboratively
  • Working knowledge of Microsoft Office Suite (Word, Outlook)

Job Types: Full-time, Part-time, Casual

Pay: From $28.76 per hour

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

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