Parts Interpreter

2 weeks ago

Newcastle, Australia National Pump & Energy Full time

If you have experience managing inventory/stock and have excellent attention to detail + customer service skills, we've got the perfect job for you

**About National Pump & Energy**:
We provide the benefits you expect from a leading national company, but what makes NPE different?

**Rewarding Work -** Being leaders in our industry, we offer a diverse fast-paced work environment

**Our Culture - **We offer the career opportunities of a large company with the tight knit family feel of a smaller team

**Loyalty -** We want to see you reach your potential and we would like to help you get there

**About Us**:
National Pump & Energy (NPE) are proud to be leaders in the provision of pump, power and water treatment solutions. As an industry leader, our reputation has been built on products and services delivered by people who are passionate about quality, reliability, and attentiveness.

**Position Description**:
**Key Accountabilities**:
**About the Role**:
We have a new and exciting opportunity available for a Parts Interpreter to join our Newcastle team. Based in Beresfield, this position will make you the first point of contact for all inbound queries relating to parts and inventory management of our submersible pump fleet.

**Key Responsibilities of the Role**:

- Interpreting and processing customer parts requests
- Receiving incoming freight, including stock orders and receipting into inventory system
- Managing stock levels, forecasting and re-ordering
- Storing incoming stock
- Assigning parts to pending customer orders
- Picking customer orders for delivery and dispatch
- Identifying, sourcing and selling spare parts and other parts as required
- Preparing invoices and other finance arrangements for the sale of stock
- Providing parts support to internal workshop operations & sales operatives
- Stocktake and inventory management

**Skills/ Selection Criteria (qualifications & experience)**:
**Essential**:

- Current Driver’s Licence
- Parts knowledge and experience within the Rental, Construction or Heavy Duties Industry would be advantageous
- Demonstrated experience in a customer-facing role
- Exceptional organisation and planning skills with strong adherence to deadlines
- Great problem-solving and an ability to work well under pressure
- Ability to work autonomously, with limited supervision
- High level of accuracy and attention to detail
- Excellent verbal and written communication skills

**Desirable**:

- Pump knowledge
- Previous experience using equipment hire software (Insphire or similar)
- Forklift Licence (or willing to obtain)

**Further information**:
**Benefits**:
We believe in providing a great employee experience. Therefore, we invest in perks, benefits, and experiences to make the employee journey the best it can be. You will be offered the following benefits and more:

- Competitive Remuneration
- Opportunity to grow and learn within the business and own what you do
- Complimentary Employee Assistance Program for staff and their family
- Great savings on Private Health Insurance + Gym Membership
- Generous discounts available on our online employee portal (Save $ at popular retailers including JB Hifi, Event Cinemas and many more)

Still curious about what makes NPE a great place to work? Get the inside scoop about **#LifeatNPE** from our team by checking out employee ratings on SEEK.

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