Spare Parts Interpreter

5 days ago

Newcastle, Australia Velocity Truck Centre Full time

Permanent, full-time role based at Daimler Trucks Newcastle
- Join a team of long-term, industry professionals dedicated to your development
- Work with globally renowned brands such as Mercedes-Benz, Freightliner, and Fuso

**Your Next Opportunity**

**Daimler Trucks Newcastle** are seeking a service driven and committed **Parts Interpreter** to join our team on a permanent, full-time basis. As the face of our department, you will be responsible for tending to customer queries, interpreting and identifying light and heavy vehicle parts, processing orders and transactions, and coordinating the delivery of our parts with suppliers.

Whether you are an experienced Interpreter seeking a new challenge or a technician looking to get off the tools, this is the role for you At Velocity, we support a culture that embraces innovation, teamwork, and professional development. Additionally, we are offering a competitive base rate + bonus.

**About The Role**:

- Provide timely and expert parts advice to customers and workshop, face to face and over the phone
- Accurately interpret all parts manuals and catalogues
- Process orders, handle transactions and coordinate with suppliers to ensure timely delivery
- Actively collaborate with team members to ensure smooth operation of the parts departments
- Oversee parts inventory and ensure availability of stock
- Pick packing of orders and assisting with dispatch and receivables

**What We Offer**:

- Attractive rate reflective of your skills and experience
- On the job training and support from long-term team members
- Permanent, full-time role offering Monday to Friday, 7.00am - 3.00pm and Saturdays, 7.00am - 12.00pm (as required)
- Continuous training and development, including in-house and manufacturer training
- Opportunity to work with globally renowned brands such as Mercedes-Benz, Freightliner, and Fuso
- A strong commitment to safety for all employees
- Generous workplace benefits including discounts on health insurance, financial services and novated lease options
- Access to our Employee Assistance Program coupled with an ongoing commitment to your health and wellbeing

**About You**:

- Demonstrated experience in a face to face customer service role
- Strong organisational and administration skills, with good attention to detail
- Prior experience as a Parts Interpreter or Technician is advantageous
- Forklift License is preferred

**About Velocity Vehicle Group**

Velocity Vehicle Group (VVG) has just celebrated 25 years in operation and is Daimler Trucks largest truck dealership group globally. Velocity Truck Centres Australia, part of VVG, are locally managed and are the largest dealership group of Daimler Trucks in Australia. We sell and service Mercedes-Benz, Freightliner and Fuso trucks right across the country. Our core values of Speed, Value and Trust are at the heart of everything we do. We employ over 1,000 people across 19 locations around Australia and continue to be a key player in the Australian transport industry.
- Velocity Truck Centres is an equal opportunity employer that values diversity in the workplace._

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