Customer Care Consultant

Passionate "Customer Care Consultant" Wanted
- Turn your passion for helping others into a personally rewarding career
- Work in a positive environment and received world-class training
- People seeking flexible hours, eg. return-to-work mums, encouraged to apply

Are you someone with an upbeat personality that loves helping people? Are you someone that's happy to pick up the phone and build meaningful relationships? If so, keep reading

Dale Beaumont, a best-selling author and award-winning entrepreneur, is looking for a passionate "Customer Care Consultant" to assist with the ongoing expansion of Business Blueprint® - a leading training company helping small business owners right across Australia and also New Zealand.

The successful applicant will need:

- A heartfelt passion for people and a curiosity for what drives behaviour
- An eagerness to pick up the phone and talk to people (yes, it still works)
- An upbeat personality and a genuine desire to brighten peoples day
- To be a person that loves to listen and get to the heart of issues
- A healthy respect for sales and the ability to lead to a positive outcome
- To be soft when needed but strong when required to enforce company policy
- A character that prefers to stick at something, rather than career hop
- Loads of initiative and the ability to speak up when you see a better way

With Business Blueprint® committed to helping as many people as possible, the successful applicant will be trained on how to care for our existing clients and also to maximise opportunities within the business. Then they will be encouraged and supported to complete set tasks, in a timely and professional manner.

Some of the responsibilities and daily tasks of a successful applicant will include:

- Calling and congratulating new people that join our Business program
- Calling and helping existing clients at key times within the year
- Following people up after our events to help them with next steps
- Identifying possible strategic alliances and managing our processes
- Contacting clients if there is ever an issue with monthly payments
- Assisting with a diverse range of Admin tasks for 1-2 hours per day
- Reporting to our General Manager to update them on goals achieved
- Stepping up to take on new tasks and attending our events if required

Worth noting, Business Blueprint® regularly runs events featuring some of the most successful business owners and entrepreneurs in the country. As part of your role, you’ll be given a complimentary annual membership to Business Blueprint®, which is valued at $14,995.

In addition, we will also pay for you to acquire a Certificate IV in Business and even allow you to do most of the training required during paid work time. This means you’ll be receiving exceptional training, which will develop your skills even further and help you dramatically expand your personal network.

In terms of your salary package, it will start at $75,000 (inclusive of Super) and this will be reviewed after 12-months and increased, based on your performance.

Added benefits are that you will be escaping the city-bound trudge and the traffic that goes with it. Instead, you will be working in Warriewood, perched in the heart of Sydney’s Northern Beaches. With a B-Line bus stop 60 seconds walk from our building, we are close to public transport. Plus, we're also 2 minutes drive (8 min walk) to Warriewood Beach and a large Shopping Centre.

Still reading? Then it's time to take the next step.

To prove you have read this brief and you have the attention to detail we are looking for, please send a personalised (non-generic) cover letter starting with the words "Hi Team" and your resume to us. Plus, feel free to include anything else that displays your various experience and talents.

We look forward to hearing from you...

**Job Types**: Full-time, Permanent

**Salary**: $75,000.00 - $80,000.00 per year

**Benefits**:

- Employee mentoring program
- Gym membership
- Referral program

Schedule:

- 8 hour shift
- Flexible hours

Supplementary Pay:

- Performance bonus

Ability to commute/relocate:

- Warriewood, NSW 2102: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (preferred)

Willingness to travel:

- 25% (preferred)