Sales Order Coordinator

**Description**:
**ROLE TITLE: Sales Order Coordinator**

**FUNCTION: Sales**

**REPORTING: Finance Manager, ANZ**

**REGION: Asia Pacific**

**LOCATION: Macquarie Park, Sydney**

**COMPANY OVERVIEW**

With a culture rooted in innovation, Glory’s people are transforming our customer’s businesses every day. Our automation solutions empower retailers, restaurants and financial institutions to save time, money, and deliver unrivalled customer experiences. Publicly listed and proudly international, Glory has been a trusted name for over 100 years, and a global leader for more than a decade. This reputation is built on our pioneering software and hardware combined with our dynamic people. Alongside our technology, it’s our people who drive our success.

**ROLE PURPOSE**

The main focus of the Sales Order Coordinator is the administration of customer sales orders. This includes managing the end-to-end order process in collaboration with the Sales team and ensuring accuracy and timeliness in processing.

**Key Responsibilities**:
**MAIN RESPONSIBILITIES**

**_ Sales Support_**
- Collaborate with the Sales team to validate customer orders against proposals, purchase order and existing contracts
- Maintain accurate and up-to-date records of customer contact information
- Input sales orders into the ERP system based on valid contracts, agreements or purchase orders
- Review and update requested delivery dates as needed
- Recommend process improvements to ensure efficient and accurate workflows
- Provide timely reporting of the order intake to the regional Finance team in accordance with regional requirements
- Responsible for maintaining accurate and up to date orderbook records, including expected installation and delivery dates

**_ Other_**
- Coordinate projects as required.
- Send a weekly order intake report to the region.
- Complete PPSR registration for lease agreements provided by the Sales team.
- Process related software purchase orders for each sales order submitted.
- Provide ad hoc administrative support to the Sales team as required.

**_ Health & Safety_**
- Adherence to Health & Safety policies and procedures at all times
- Ensure the prompt and accurate reporting of any workplace incidents and injuries
- Ensure all hazards are promptly reported in accordance with the hazard management process

**Skills, Knowledge & Expertise**:
**REQUIRED EDUCATION AND QUALIFICATIONS**

**Education Level**:

- A diploma or equivalent in business administration would be preferred but not essential.

**Qualifications**:

- Minimum of 3 years’ experience in administration and/or supporting sales teams and senior management
- Experience within the IT technology, financial services, cash handling or software industry would be beneficial
- Experience working in a cross-functional team environment is preferred

**REQUIRED SKILLS AND COMPETENCIES**
- Strong written communication skills, with the ability to convey complex and sensitive issues clearly in writing, using appropriate language, tone and format for the target audience
- Strong verbal communication skills, being able to speak in a clear succinct manner and tailor language to suit target audience
- Ability to maintain confidentiality
- High levels of professionalism
- Strong stakeholder management
- Ability to minimise conflicts between stakeholders using tact and diplomacy as appropriate
- Self-motivated, team player
- Strong attention to detail with a focus on accuracy and getting things right the first time
- Strong organisational skills
- Proven time management skills with the ability to prioritise workload from senior management and a wider sales team
- Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport
- Proven ability to build and maintain strong relationships with clients and colleagues
- Advanced proficiency in Microsoft Office (Word, PowerPoint, Excel & Outlook)
- Strong work ethic and commitment to delivering high-qualify outcomes
- Previous experience with JD Edwards (JDE) is preferred

**Job Benefits**:
**Glory Values**

The Glory Values represent our commitment to collaboration, diversity and innovation. They serve as a practical blueprint of how we work together both with colleagues and customers. By living these values, we can tackle new challenges, exceed expectations, enhance our skills, and foster trust and respect in our work relationships.
- Customer Delight. We put our customers first
- Integrity. We do the right thing, always.
- Innovation. We embrace new challenges and shape the future.
- Speed. We move fast, that’s how we stay ahead.
- Diversity & Respect. We value the strength in our differences.
- Teamwork. We succeed together.

**Equal Opportunities**

Glory believes in equal opportunity for all qualified persons and will not discriminate against any applicant for employment because of race, colour, religion, marital status, national origin, gender, age, disability, veteran st