CRM Coordinator

**ABOUT ASTRAZENECA**

AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s leading pharmaceutical companies. As a global company in high growth, you will be involved in opportunities across the entire business. And, as we strive to meet our patients’ needs, the priorities will sometimes fluctuate. But it means we are comfortable with change and responding to shifting needs, whilst being mindful of the impact on other projects and roadmaps across the business.

**BUSINESS AREA**

Working in the Digital team you will play a role in powering AstraZeneca and helping all of us to fulfil our ambitions. As valued partners across the enterprise, we provide the platform for excellence and performance to happen. We draw on our network of diverse minds, harnessing our unique views and ideas to improve how we run. It means every day we power ourselves and others to focus on important and impactful work.

**What you’ll do**
The CRM Coordinator is key to driving continuous usage of our CRM, Veeva along with other sales platforms and tools that inform and benefit our sales team. In a combination of tasks across, troubleshooting daily issues from the sales force, automating and finding new ways to solve these issues, creating best in class service and technical SOPs, improving and implementing Lead Scoring programs, this role is core to driving sales team performance. Through listening, problem solving and proactively finding ways to make Veeva and Lead Scoring tools of choice, this role will also support the CRM Administrator and CRM & Systems Integration Manager in building overarching programs for the organisation.

**Essential for the role**
- Graduate in Business Administration, Marketing, or related field
- Go-getter - a proactive motivated self-starter who wants to deliver above and beyond in the role.
- Highly personable with a strong desire to help
- Problem solving mindset
- Attention to detail and strong analytical skills.
- Strong communication skills (written and verbal)
- Strong time management and attention to detail

**Why AstraZeneca?**

At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We’re on an exciting journey to pioneer the future of healthcare.

**So, what’s next?**
- Are you already imagining yourself joining our team? Good, because we can’t wait to hear from you.
- Are you ready to bring new ideas and fresh thinking to the table? Brilliant We have one seat available and we hope it’s yours.

**Where can I find out more?