Lead Iteration Manager

**Will you actively create a healthier future for tomorrow?**

At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.

We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and develop Indigenous careers.

**The Opportunity**:
We are seeking a Lead Iteration Manager who will be responsible for leading the agile delivery of features and enablers through one or more cross-disciplinary teams within the Enterprise Digital team under a platform.

Taking the lead at inception phase to ensure features are scoped, planned, and resourced appropriately, this role leads the day-to-day operations of the team(s) to ensure best practise agile software delivery methodologies are employed to deliver value to customers in the most efficient way. This includes ensuring the team is aligned to priorities and keeping stakeholders informed and engaged, managing risks, issues, and co-ordinating releases together with engineers to optimise overall platform health and performance.

Acting as the primary facilitator for cross-disciplinary team(s), this role also drives team maturity in Agile principles and practices by ensuring the IT Agile ceremonies are continually effective and consistent across all team within their platform. This will include duties such as: coaching and mentoring team members, Iteration Managers and others who may require support in coming up to speed with Agile and general delivery focused principles.

**What your days will look like**:

- Responsible for the delivery and outcomes of multiple squads for their respective platform and be the focal point of contact to the business and leadership teams for anything related to their platform.
- Lead and facilitate quarterly planning for all squads under a platform to ensure all business objectives are translated into a coherent delivery plan which is clearly visible, communicated and tracked on a regular basis
- Initiate, develop and maintain strong and effective internal and external stakeholder communication.
- Facilitate Quarterly Planning (QP) and ensure the QP objectives are communicated to Stakeholders and highlight any foreseen Risks or Issues that may impact the delivery timelines. Lead IM’s will also be responsible to ensure agreed QP deliverables are met within the timeframe provided.
- Partner with product management teams to drive clarity of business priority within squads and ensure an active backlog is consistently well maintained
- Lead teams to achieve continuous, quality delivery, maintaining a focus on customer value
- Identify opportunities to improve overall throughput of the team aligned to established KPIs through engineering practices (such as DevOps mindset, Automation first, using Cloud services and extreme programing (XP) practices such as pair programming, test-driven development (TDD) and continuous integration) and actively coaching teams/individuals to achieve quality outcomes.
- Coach teams on Agile ways of working, fostering continuous improvement to grow agile maturity, resilience and high performance across the department and organisation.

**About you**:
You have demonstrated knowledge, skills, and experience in IT/Digital platform delivery. Your experience includes management and/or leading multiple Scrum teams and due to this experience, you possess solid leadership capabilities and excellent decision-making skills. This will be evident by your ability to facilitate, lead without authority and be able to coach and mentor others.

Additional experience you have will include agile ways of working and working in Digital teams as well as the software development process, online design and usability principles. You’ll have an Iteration Manager certification (or equivalent) to support agile best practice, or experience in managing delivery squads / scrum teams.

You’ll bring a positive and vibrant energy to the team and are a person that thrives on strong culture and values. You’re one who strives for consistent improvement within teams and embedding a continuous improvement culture.

**A career with us**

At Medibank, we believe work is something we do, not somewhere we go. Our modes of working - Collaboration, Connection and Concentration - help inform how your day is structured and where you choose to work will vary, depending on your role and requirements.

All employees who may attend a worksite or any face-to-face work-related activity will be required to be fully vaccinated for COVID-19 as a condition of employment.

We offer a range of great benefits such as subsidised private health insurance, rewards and discounts, and health and wellbeing initiatives. To find out more, click here.

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