Head of CEO Office

**Head of CEO Office**
- An opportunity to become a trusted advisor to the CEO
- Location flexible in either our North Sydney or Brisbane office
- Play a key role in our strategy to transform the rail industry in Australia

**About us**

Pacific National (PN) is the largest provider of diversified rail freight services in Australia. We haul a variety of freight including coal, intermodal containers, steel, and a range of bulk commodities and materials that keep the region’s economy, businesses and households running. We are a company built on solid foundations and we are incredibly proud of the essential role we continue to play supporting Australia’s supply chain. At Pacific National, we take great pride in delivering our best every day and have a relentless focus on customer service and place **safety above all else**.

We operate nationally with approximately 3,500 staff in over 90+ sites across Australia. We respect and care for the communities in which we operate and continue to evolve our community engagement and strengthen relationships through partnerships and investment. We are focused on reducing the carbon emissions of our business, while also enabling the reduction of carbon emissions in the broader supply chain to support the National targets.

**About the role**

Reporting to the CEO, this position will manage the office of the executive to effectively service the needs and provide support to the CEO and Executives, ensuring the processes and activities of the Executive and the Board run smoothly and efficiently.

You will play a key role in managing and overseeing the daily operations of the company, with responsibility for ensuring alignment with strategic goals, driving cross collaboration and organisational efficiencies, and strategically supporting the executive team in achievement of the strategy and priorities.

Key responsibilities include:

- Act as a trusted confidant and advisor to the CEO, providing strategic guidance to the executive team in the achievement of strategy
- Serve as a conduit between the CEO and the executive team, stakeholders, and internal teams, managing effective relationships and communication
- Assist the executive team members to determine and prioritise business strategies and/or provide strategic direction to high priority projects.
- Maintain effective oversight of daily operations through collaboration with the executive team, senior management, and department leaders
- Support the Executive committee and contribute to the leadership of the business
- Managing the office of the executive to effectively service the needs of and provide support to the executive
- Influence leadership across organisation by partnering across the organisation to influence, champion and coordinate initiatives and decisions that contribute to the effective leadership of the business

**About you**
- Significant experience managing and interacting with Executives and Boards
- Strong leadership and management skills, with the ability to motivate and inspire teams to achieve business objectives
- Demonstrated capability to think laterally and creatively and be innovative in finding workable solutions to complex problems
- Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organisation
- Ability to develop and maintain effective working relationships with a diverse range of stakeholders, and to facilitate cooperation and support to achieve targeted outcomes
- Strong analytical capability, with a high attention to detail and extremely organised
- Proven and effective commercial acumen and negotiation skills
- High level of knowledge of strategic business planning and processes
- In depth knowledge of industry and executive / Board level programs and tasks
- Proven versatile leadership, executing high quality service standards
- Excellent program coordination skills
- High level of personal integrity and confidentiality

**The benefits**

At Pacific National we value diversity, inclusion and the contribution of each team member. Our values underpin our commitment to create an inclusive culture where everyone is accepted and valued for who they are, enabling everyone to bring their authentic selves to work. When you join the Pacific National team, you’ll be encouraged to take ownership of your career and we’ll be there to support you with a range of exciting initiatives including:

- Industry leading programs focussed on your growth and career development
- Access to flexible working arrangements
- Paid parental leave up to 12 weeks for primary carers at full pay after 12 months service
- Opportunity to purchase additional annual leave
- Provision of Salary Continuance Insurance
- A focus on your mental health and wellbeing through our PeerConnect program
- Access to our Employee Assistance Program, administered by Benestar, offering confidential counselling services for employees and their e