Service Designer

2 weeks ago

Parramatta, Australia Davidson Group Services Full time

**The Opportunity**:
A Parramatta based client is looking for a Service Designer to join them and play a pivotal role in designing and delivering user-centric digital experiences that enhance accessibility and usability for both internal employees and external users seeking justice. Be part of a dynamic team dedicated to driving digital transformation and improving service delivery across jurisdictions.

**The Role**:

- **Human-Centered Design Expertise**: Utilize a variety of human-centered design methods and processes to define, design, and deliver leading user experiences for Department of Justice users and employees.
- **User Experience & Interface Design**: Possess both a human-centric mindset and a keen eye for design fidelity and detail, spanning both user experience (UX) and visual and interface design (UI).
- **Digital Product Development**: Design and develop accessible, easy-to-use, and supportable digital products and services to meet the needs of diverse user groups.
- **Stakeholder Management**: Manage complex consultations and negotiations with diverse stakeholders, ensuring alignment and engagement throughout the project lifecycle.

**About You**:

- Demonstrated experience as a Service Designer, with a proven track record of delivering successful outcomes in digital environments.
- Ability to keep abreast of changing technologies, business processes, and industry best practices.
- Strong collaborative and cooperative skills, with the ability to achieve successful outcomes through teamwork.
- Demonstrated ability to quickly understand project environments and related issues, working effectively within tight project timeframes.
- Qualifications in a relevant area or demonstrated professional experience in an equivalent role.

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