Communications and Engagement Lead

4 days ago

Melbourne, Australia Department of Transport Full time

Location: Melbourne | Eastern Metropolitan

Job type: Full time

Organisation: Department of Transport

**Salary**: $103,920 - $125,735

Occupation: Communications, Marketing and Media

Reference: VG/DOT/OOTS/1666933

The Communication and Engagement Lead works in partnership with Transport Services to lead and deliver communications and engagement for infrastructure projects and network operations across Victoria.

**About the Role and Division**

The Communication and Engagement Lead sits within the Operations branch of Transport Communications and Experience. The team works to give community and stakeholders a voice in project planning and delivery, ensuring Department decisions reflect community needs, and developing communications materials that inform communities and stakeholders about the benefits of projects which impact them.

The Transport Communications and Experience Group provides leadership, advice and delivery of Strategic Communications & Engagement through partnering business operations and providing channel expertise in order to deliver the Department's strategic priorities.

**Position Outcomes**
- Comprehensive understanding of projects and programs - partnering with project teams to gain a deep understanding of each project/program within remit, including location, stakeholders, issues and risks to provide context for communications and engagement planning.
- Development of communications and engagement plans - producing comprehensive plans that effectively analyse stakeholders, define messaging and channels, reflect potential issues and propose mitigations.
- Delivery of communications and engagement plans - at a high standard, within outlined timeframes.
- Genuine engagement - ensuring that engagement with the community is timely, appropriate and transparent.
- Collaboration - working with TCE, Transport Services, across DoT and the broader Transport portfolio (including alliance partners, transport operators and other transport agencies).
- Evaluation - consulting with members of relevant communities ensuring effectiveness and outlining lessons learnt for future projects

**Key Selection Criteria**

To be successful in the role we are seeking an outcomes thinker who can confidently communicate with impact. Driven by project delivery with the ability to appreciate political context the 'Communication and Engagement Lead' will offer true value add to our key stakeholders. Flexibility, adapatability, outcomes focused and collaborative in nature are the key personal attributes most closely aligned to this role.

**Desirable qualifications and experience**
- Prior experience in community engagement
- Strong writing skills
- Relevant tertiary qualification
- IAP2 accreditation

**How to Apply

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