Current jobs related to Enquiries Coordinator - Melbourne - The Commons

  • Enquiries Coordinator

    1 week ago

    Melbourne, Australia The Commons Full time

    **Primary Purpose of Role** The role of the Enquiries Coordinator is integral to the daily workflow of The Commons. This person is the first point of contact with The Commons and as such requires excellent customer service skills and to the ability to develop very detailed product knowledge. The Enquiries Coordinator is responsible for answering the phone...

  • Intake And Enquiries Coordinator

    12 hours ago

    Melbourne, Victoria, Australia Carechoice Full time

    Exceptional benefits program, including access to your pay as you earn itPermanent full time role Excellent career progression opportunity About CareChoice CareChoice is a NDIS, DFFH / Human Services Standard and TAC/ WorkSafe registered services provider.We deliver a wide range of services and provide complex support across the Disability sector in a range...

  • Enquiries Coordinator Aged Care Bella Vista

    4 weeks ago

    Melbourne, Victoria, Australia Care Connect - Community Care Provider Full time

    Join to apply for the Enquiries Coordinator Aged Care Bella Vista role at Care Connect - Community Care Provider2 days ago Be among the first 25 applicantsJoin to apply for the Enquiries Coordinator Aged Care Bella Vista role at Care Connect - Community Care ProviderGet AI-powered advice on this job and more exclusive features.Introduction:Care Connect are...

  • Enquiries Coordinator Aged Care Bella Vista

    4 weeks ago

    Melbourne, Victoria, Australia Care Connect - Community Care Provider Full time

    Join to apply for the Enquiries Coordinator Aged Care Bella Vista role at Care Connect - Community Care Provider2 days ago Be among the first 25 applicantsJoin to apply for the Enquiries Coordinator Aged Care Bella Vista role at Care Connect - Community Care ProviderGet AI-powered advice on this job and more exclusive features.Introduction:Care Connect are...

  • Enquiries Coordinator Aged Care Bella Vista

    4 weeks ago

    Melbourne, Victoria, Australia Care Connect - Community Care Provider Full time

    Introduction:Care Connect are seeking an experienced & driven Enquiries Coordinator to join our Aged Care team.Description:About The Role…This is a fantastic opportunity to join our team in a 12-month max-term position. We are seeking a kind and enthusiastic team player to provide timely, professional and accurate responses to all enquiries received into...

  • Enquiries Coordinator Aged Care Bella Vista

    4 weeks ago

    Melbourne, Victoria, Australia Care Connect - Community Care Provider Full time

    Introduction:Care Connect are seeking an experienced & driven Enquiries Coordinator to join our Aged Care team.Description:About The Role…This is a fantastic opportunity to join our team in a 12-month max-term position. We are seeking a kind and enthusiastic team player to provide timely, professional and accurate responses to all enquiries received into...

  • Function Sales Coordinator

    1 week ago

    Melbourne, Australia Australian Venue Co. Full time

    **Job no**: 524520 **Work type**: Salaried **Location**: Melbourne **Categories**: Sales Are you a people person who thrives in fast-paced environments? Love turning enquiries into booked-out functions? We’re on the hunt for a **Function Sales Coordinator** to join our national sales team at **Australian Venue Co.** This is your chance to be the first...

  • Conference and Events Coordinator

    3 days ago

    Melbourne, Victoria, Australia beBeeEvents Full time $90,000 - $100,000

    We are seeking a dynamic professional to join our team as a Conference and Events Coordinator. This role involves coordinating conferences and events from confirmation through to post-event follow-up, ensuring exceptional client satisfaction. Job Summary This position requires managing event documentation, liaising with internal stakeholders and clients,...

  • HR Coordinator

    6 days ago

    Melbourne, Australia Hansen Technologies Full time

    **ABOUT THE ROLE** This is a fantastic opportunity for a HR coordinator looking to join a supportive team and develop your skills in a fast-paced environment while gaining valuable experience in HR. You will be responsible for providing essential support to the ANZ HR team, responding to general enquiries, managing the onboarding of employees and supporting...

  • Customer Service Coordinator

    2 weeks ago

    Melbourne, Australia Six Degrees Executive Full time

    Location: - Melbourne- Job Type: - Permanent- Salary: - $65,000 - $75,000 + super- Contact: - Oscar Wyer**About the company** Our client is an innovative supplier of gym equipment who is looking to expand their global success in the Australian market. With a newly created job at a brand-new facility, they require a customer service coordinator to take...

Enquiries Coordinator

2 weeks ago

Melbourne, Australia The Commons Full time

**About the Commons**

Driven by the sincere desire to see people flourish. We support curiosity and believe in the collective power of people to instigate change. Our focus is on building and strengthening community and we challenge the status quo in an effort to innovate.

**About the Role**

The Enquiries Coordinator is responsible for managing incoming calls for The Commons and its associated brands, overseeing the main inbox, and responding to general enquiries. This role involves converting enquiries into scheduled tours, organising sales tours, booking meeting and event spaces, and providing comprehensive information about The Commons' products and services.

This is a fast-paced, entirely computer
- and phone-based role that requires extreme attention to detail, outstanding customer service, highly developed organisation, and calendar management skills. You will also work towards set targets and KPIs. Working within a collaborative and tight-knit team, you will be empowered to achieve more and succeed in an ever-growing company

**About You**
- Additional skills and attributes that are desirable include:_
- Excellent communication & people skills
- Experience in hotel/hospitality reservations environment is highly desired
- Track record of use of CRM and Google suite of products
- A distinct focus on delivering the highest standard of customer service
- Fresh, fun attitude with a passion for creating a memorable experience for customers

**KEY RESPONSIBILITIES**
- The responsibilities of the role include but are not limited to:_
- Manage all inbound leads
- Qualify leads with an adequate solution
- Update and maintain CRM with accuracy
- Collaborate with our Membership Managers & Community Teams
- Support booking for external enquires for meetings & event spaces

**MEMBERSHIP ENQUIRIES**
- Qualify initial leads and pre-screen organisations
- Liaising with the wider team to discuss team fit, conflict of interest & suitability
- Provide information about The Commons Memberships and other product offerings over the phone
- Schedule sales tours across all Commons locations including associated brands (Central House & Forum)
- Follow up sales leads and keep CRM updated with progress

**VIRTUAL OFFICE SALES**
- Answer questions regarding the Virtual Office products
- Input sales leads into CRM (Salesforce)
- Support the sale & onboarding process for all Virtual Office leads

**EXTERNAL EVENTS/STUDIO/MEETING ROOM ENQUIRIES**
- Act as the first point of contact for external meeting room enquiries & bookings
- Demonstrate knowledge of all photography/studio/meeting/event spaces across our network & sales process

**DATABASE MANAGEMENT**
- Update and maintain the CRM system (Salesforce) with all leads
- Manage & maintain general internal databases

**Work Health & Safety**
- Conduct and maintain safe work practices by ensuring WHS standards are adhered to at all times
- Ensure compliance with WHS standards. Communicate and educate members and team members to ensure a safe environment.

**Values**

All actions, conversations, and behaviours are to display behaviours that reflect the philosophy and values of The Commons:

- Putting our members first
- Fostering our community
- Working together as a team
- Constantly learning and growing