Cleaning Supervisor

2 weeks ago

Mulgrave, Australia City FM Australia Full time

City FM Australia (City) provide end-to-end facilities management services for a variety of leading Australian retailers.

THE OPPORTUNITY
Reporting to the State Cleaning Manager, you will effectively manage and lead a team to successfully deliver cleaning services for multiple sites across Melbourne metro and surrounding areas.

**Your key responsibilities will include**:

- Managing work schedules, monitoring work, implementing productivity standards, resolving operational problems, maintaining reference manuals and implementing new procedures
- Manage and control costs to ensure they are contained within budget
- Ensure that daily cleaning services are delivered safely and efficiently
- Undertake auditing of store and identify and correct areas of concern
- Manage all cleaning escalations to ensure teams are not impacted and issues are resolved
- Ensure chemicals and cleaning hardware is available and ordered as require
- Provide regular reports and activity updates to management
- Recruitment, discipline, and payroll

**To be considered for this role you will have / be**:

- 3 years’ plus of supervision experience of dynamic team
- Certificate IV Asset Maintenance (Cleaning Operations Management) or Cert IV/Diploma in Business or similar
- Staff and roster management experience
- Proven high level of customer service and management skills
- Demonstrated problem solving, strong analytical and project management skills
- Proven organisational skills and ability to manage multiple tasks
- Ability to work independently and liaise with Senior Management
- Intermediate to Advance level of IT skills (Word, Excel & Outlook)
- Working knowledge of cleaning standards, practices and procedures
- Full drivers’ licence
- Willing to obtain a Police Check

What is in it for you?
- Security with a permanent full-time position
- Competitive salary with career development
- We provide tool of trade vehicle (fully maintained), mobile phone and laptop
- An inclusive, diverse, and supportive team
- A global company with boundless opportunities as we continue to grow

The primarily location for this role is predominantly Melbourne metro and surrounding North and North West suburbs. The role requires a regular visitation program to sites.

If you would like the opportunity to be part of a growing Australian Facilities Management business, we would love to hear from you.

City is an Equal Opportunity Employer who supports and encourages the diverse needs of each individual Team Member. We provide a challenging and rewarding environment with ongoing professional development for all our Team Members.

City does not accept any unsolicited resume referrals from Recruitment Agencies. City will not pay any placement fees relating to unsolicited resume referrals.

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