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Information and Support Services Officer
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**Fixed term opportunity until 26 July 2026 to work with a high-performing and passionate team**:
- **VPS Grade 3: $79,122 - $96,073 plus superannuation**
**About Us**:
Enforcement and Support Services (ESS) sits within Fines and Enforcement Services (FES), a business unit within the Courts, Civil and Criminal Law group of the Department of Justice and Community Safety. ESS is responsible for the collection and enforcement of fines in Victoria and the administration of a range of social justice initiatives such as the Work and Development Permit Scheme (WDP).
The WDP scheme provides vulnerable and disadvantaged people with a non-financial option to address their fine debt.
**About the Role**:
Some of your other duties will include:
- Contributing to Fines Victoria achieving its corporate and business objectives.
- Assisting in the development, implementation and monitoring of legislation, policies, practices and procedures.
To be eligible for employment with us, you must:
- be an Australian citizen, or
- be an Australian permanent resident, or a New Zealand citizen.
- hold a valid visa which enables you to work in Australia, however please contact the nominated contact person for the position to discuss your eligibility for the role.
**About You**:
- Demonstrated ability to respond effectively to sensitive and complex client enquiries.
**How to Apply**:
**IMPORTANT INFORMATION**:
**CHILD SAFE STATEMENT OF COMMITMENT**:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.
